Principal Site Reliability Engineer, Platform Engineering

San Jose, CA, United States

About Zscaler

Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company's cloud-native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances.

Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. Zscaler's purpose-built security platform puts a company's defenses and controls where the connections occur-the internet-so that every connection is fast and secure, no matter how or where users connect or where their applications and workloads reside.

Position: Staff Site Reliability Engineer

Location: Remote within United States

**This position requires a security clearance. Employees/Applicants must either possess the applicable clearance or be able to obtain it prior to commencing employment and maintain such clearance as needed throughout employment.**

Responsibilities - What You'll Do:

Operational duties for our fedramp cloud based products - deployments, on-call, incident management.

Participate in regular deployment sync calls and Operations hand-offs.

Management of all cloud infrastructure elements - AWS GovCloud, private cloud, containers, VMs.

Operate and improve our monitoring systems.

Cloud automation, scripting, Infrastructure as Code.

Write and maintain Ops documentation.

Resolve escalations and help prevent reiteration of incidents with process, monitoring and reliability improvements.

Contribute and implement DevOps best practices within the group.

Qualifications/Your background: 5+ years of experience as a Site Reliability Engineer

Experience working within High/Moderate FedRamp authorization levels, IL5/IL6 a plus

Experience with the monthly continuous monitoring program of scanning, evaluating, patching and reporting on environment vulnerabilities.

Experience interfacing with compliance organizations.

Relevant experience preferably in an Operations or Engineering environment

Ability to test and implement new software solutions, drive testing and integration work, lead the project to completion and drive adoption.

Coding experience, preferably Python.

Experience with container-based architectures (AWS ECS / Kubernetes).

Expertise in designing, analyzing, and troubleshooting large-scale distributed systems

Hands-on experience with Linux administration and basic network troubleshooting

Hands-on experience with infrastructure as code and automation tools (Ansible, Terraform, ...)

Knowledge of Virtualization, Cloud Architecture and Services, Automated Deployments

Strong understanding of web security and protocols HTTP, SSL/TLS, DNS, SQL and networking fundamentals

Eastern Time Zone is highly preferred

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Zscaler's salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

Base Pay Range

$165,750-$195,000 USD

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.

See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

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