Program Manager, Revenue Operations
Charlotte, NC, United States
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
At NAVEX, we're making the world a better place. A safer place. A more ethical place. A place where anyone, anywhere can have a voice. That's a serious impact.
If you have strong business acumen, project management skills and are enthusiastic about transforming Sales-driven data into a visual story of our business performance, the Program Manager, Revenue Operations role is for you!
As an integral part of the GTM Operations Team, you will play a pivotal role in optimizing revenue generation processes, driving efficiencies and operational excellence, and facilitating cross-functional collaboration within the organization. With a strong focus on analytics, project management, program optimization and adoption, you will be responsible for implementing strategies to streamline sales and marketing operations, ultimately maximizing efficiencies and revenue growth.
What you'll get:
Career growth. With market-leading training and an unwavering commitment to owning your career plan, you can grow your career to new heights.
Real rewards. We offer competitive and transparent pay practices, top-of-the-range wellbeing programs, and brilliant opt-in benefits. Because we believe companies should offer more than just a salary.
Meaningful purpose. Our products and solutions have real-life impact on people and organizations across the globe. Our innovations make a difference.
Life flexibility. We want you to bring your best self to work every day. We understand that you can only do that with quality time to care for yourself, your loved ones and your community.
An inspiring culture. Find yourself surrounded by leaders that care, invested teammates, and like-minded groups where you'll feel at home.
Industry leadership. Play your part in a fast-growing organization known for excellence, profitability, and stability.
What you'll do: Plan, execute and oversee revenue operations programs and projects, creating detailed plans to include timelines, milestones, communications and release schedules
Assist in driving end-to-end strategic projects aimed at driving revenue growth and operational efficiency collaboratively
Ensure projects are delivered on time, within scope, and prioritized
Own and champion data governance across systems and departments
Implement and manage revenue operations tools and technologies to enhance productivity, driving adoption as the SME
Develop and implement change management strategies and plans that maximize adoption, usage, and proficiency
Create and maintain comprehensive documentation and records
Ensure teams adhere to new processes and tools
Facilitate collaboration and communication cross-functionally, ensuring alignment across departments to drive unified goals
Make proactive recommendations to business partners
Develop and refine processes to improve workflows for communications, updates, approvals, roadblocks, and inefficiencies
What you'll need: 5+ years of experience in Sales Operations or similar function with 3+ of those years in a program management or project management role, ideally in a SaaS environment, using analytics to solve business problems,
Proven ability to partner cross-functionally to drive action and results
Experience with Smartsheet's and/or project management tools
Advanced Excel and PowerPoint skills
Experience with Salesforce and/or Clari would be a bonus
Accountability and ownership of your programs and activities, focusing on producing results
Ability to collect, organize, analyze, and disseminate information with accuracy and translate business requirements into clear and accessible project plans
Passion for creative problem-solving and refining processes for increased efficiency
Exceptional attention to detail and an inquisitive nature; having a desire to understand the business behind the numbers will contribute to your success
Ability to drive results through NAVEX core competencies of accountability, customer focus, drives results and instills trust
Our side of the deal:
We believe everyone deserves to see their path forward, and the steps in place to achieve their career and financial goals. Every team member is required to have a career plan in place, to be reviewed with their manager after six months in our team.
The minimum starting pay range for this role is $100,000+ per annum.
Pay progression based on your performance.
We're committed to helping you thrive in all aspects of your life. Our pay programs are just one element of this. Check out NAVEX's career page to find out more information. We're an equal opportunity employer, including all disability and veteran status.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!