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EverDriven Technologies LLC
Denver
Job Description Job Description EverDriven is a rapidly growing, tech-enabled transportation management company, serving some of the most vulnerable children in our community. We exist to ensure that children with special needs receive safe, efficient, and cost- effective transportation to and from school. Our proprietary, best-in-class, techn
Job Source: EverDriven Technologies LLCCoreTechs
Broomfield, CO, United States
Desktop Support Technician Broomfield, CO 80021 SUMMARY: A Desktop Support Technician that possesses a strong customer service orientation, sound technical skills, integrity, and a passion for excellence. The right candidate will be extremely detail-oriented, able to multitask in a demanding environment, and possess exceptional communication an
Job Source: CoreTechsApTask
Longmont, CO, United States
About Client: The client is a technology managed services provider and product reseller.It provides Managed Workplace Services including IT solutions and hardware, integration and support services and has partnerships within the technology space such as HP, IBM, Cisco, Dell, Apple, Inc, Jamf Pro, AirWatch. It delivers experience-enhancing solutions
Job Source: ApTaskSaxon Global
Denver, CO, United States
Position Summary: Our Client is looking for an experienced Senior Support Desk Technician at our National Support Center, located in south Denver, Colorado, who will provide fast and useful technical assistance, and is responsible for providing general support to our corporate and field employees. The candidate should be familiar with maintenance
Job Source: Saxon GlobalApTask
Longmont, CO, United States
About Client: The client is a technology managed services provider and product reseller.It provides Managed Workplace Services including IT solutions and hardware, integration and support services and has partnerships within the technology space such as HP, IBM, Cisco, Dell, Apple, Inc, Jamf Pro, AirWatch. It delivers experience-enhancing solutions
Job Source: ApTaskSNI Companies
Denver, CO, United States
Job Description SNI has teamed with a valued client on a search for a Desktop Support professional. The Desktop Support professional will work with the IT infrastructure team to solve tickets for PC workstations, switches, printers and copiers. The Desktop Support professional will have to prioritize tickets and work to repair, track inventory and
Job Source: SNI CompaniesAmerican IT Staff
Denver, CO, United States
Company Description Job Description Top skills: Windows/Mac, Office 365, Cloud infra, Imaging, Troubleshooting etc. Associate will identify, deliver, and install electronic equipment at end user desks. They will also assist users with Video Conference meeting setup as well as troubleshoot any Video Conferencing issues. This position will also ke
Job Source: American IT StaffSmart TechLink Solutions Inc.
Denver, United States
Associate will identify, deliver, and install electronic equipment at end user desks. They will also assist users with Video Conference meeting setup as well as troubleshoot any Video Conferencing issues. This position will also keep accurate inventory, as well as maintain a neat and orderly stock room. They will do some light end user one on one t
Job Source: Smart TechLink Solutions Inc.Broomfield, CO, United States
Overview/ Job Responsibilities
Are you a highly motivated individual with a passion for tackling challenges and thriving in dynamic enterprise operations environments? Do you take pride in delivering top-notch service to end users and have a strong commitment to customer satisfaction? If so, this role is perfect for you!
Sev1Tech is currently seeking a Helpdesk/Desktop Support Technician who holds a government-granted Top Secret security clearance with eligibility for Sensitive Compartmented Information (SCI) access and a Counterintelligence (CI) polygraph . The successful candidate should be well-versed in Microsoft Windows within an enterprise environment and will join our team in providing exceptional IT solutions, strategies, and managed services to clients in the greater Denver area. The ideal candidate is team-oriented, passionate about technology and customer service, and has a proven track record of delivering top-tier helpdesk and desktop support services.
What You'll Do:
Perform the relocation of IT equipment and services as part of the Move/Add/Change process
Participate in secure area reconfigurations related to IT equipment and services
Participate in new secure area buildouts related to IT equipment and services
Setup of new computing devices, break fix of hardware and software, installation of software
Answer and record all phone calls directed to the help desk; maintain documentation records to log and track problems and resolutions as appropriate
Participate in the Help Desk call center queue and consistently meet call center metrics
Act as a first level of IT troubleshooting, provide phone support to end user and escalate to other IT teams as needed
Remotely troubleshoot personal computer and peripheral equipment
Develop procedures for the efficient operation of the help desk functions and participates in process improvement activities
Provide basic IT-related troubleshooting and end-user support
Solve IT-related issues and execute predefined requests per established policies and procedures
Leverage tools and processes in place to quickly and effectively resolve end-user questions or issues
Create or update knowledge base articles to reflect current data and processes.
Respond to customer requests for assistance with computer software/hardware
Respond to user account and password resets
Maintain a regular and predictable work schedule.
Establish and maintain effective working relationships within the department, the Strategic Business Units, the Strategic Support Units, and the Company. Interact appropriately with others in order to maintain a positive and productive work environment
Perform other duties as necessary
Work is performed onsite in an office environment
Salary Range: 65-85k DOE
Minimum Qualifications MUST HAVE - TS/SCI W/CI Poly
MUST HAVE - CompTIA Security+ certification or IAT II equivalent
2-6 years of related job experience
Good customer service skills
Good communication skills
Ability to fully image/setup new machines
Intermediate to advanced knowledge of PC software and networking: classes and/or experience
Knowledge of Windows 10 desktop operating system
Ability to prioritize, organize and coordinate simultaneous tasks/projects.
Ability to perform computer functions with little or no direct supervision.
Desired Qualifications Microsoft Active Directory Users and Computers
About Sev1Tech LLC
Founded in 2010, Sev1Tech provides IT, engineering, and program management solutions delivery. Sev1Tech focuses on providing program and IT support services to critical missions across Federal and Commercial Clients. Our Mission is to Build better companies. Enable better government. Protect our nation. Build better humans across the country.
Join the Sev1Tech family where you can achieve great accomplishments while fostering a satisfying and rewarding career progression. Please apply directly through the website at: https://www.sev1tech.com/careers/current-openings/#/ #joinSev1tech
For any additional questions or to submit any referrals, please contact: dorian.mcgarry@sev1tech
Sev1Tech is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Email Alert for Helpdesk/ Desktop Support Technician jobs in Broomfield, CO, United States
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