Director of National Strategic Accounts (West Coast)

Westlake Village, CA, United States

At Realtor.com, we have among the most comprehensive and accurate coverage of real estate listings and the most engaged users across all the online real estate portals. Our mission is to make buying, selling, renting, and living in homes easier and more rewarding for everyone.

Building your career? Build it better at Realtor.com. Join usandhelp change the world of real estate, one home at a time.

Are you an expert at building and maintaining strategic relationships? Are you eager to drive strategy for building out a best-in-class sales and service for Realtor.com’s largest clients? Do you thrive on promoting a safe and fun culture to promote employee morale and engagement, all while meeting the needs of a high performance work culture? If you want to pursue your professional goals as you help grow an innovative real estate tech company, this work is for you. Join us as our newest Director of National Strategic Accounts (West Coast) andhelp change the world of real estate, one home at a time.

What you’ll do:

Be a leader of leaders; you will drive daily activities of a national account executive team

You will be both a player and coach; contributing to long term strategies and business objectives

Manage portfolios of large scale subscription customer to achieve monthly sales goals

Maintain existing relationships and generate new revenue by upselling new and existing products

Generate new enterprise-level relationships by selling emergent products and existing products to prospective customers

Collaborate with revenue operations and sales leadership to develop sales strategies

Serve as the main point of contact and expert for customers with complex and developing needs

Own the renewal process for customer in the strategic accounts books of business

Drives alignment, consistency, cohesiveness in people practices, team management and revenue to achieve department and company goals

Effectively guide and grow an innovative workforce by establishing goals and creating a culture where employees strive to provide a best in class customer experience

Provide reporting and assessment on national account executive performance and development, and achievement as needed

Proactively identify opportunities for corrective action and counsel, discipline, and/or administration of warnings to staff when adherence to policy and quality are not met.

Leading and implementing change management initiatives, keeping in compliance with industry regulatory practices and departmental rules and policies. Recommendations for updating departments standard operating procedure (SOP) documents.

Partner with HR & Recruiting to assist in the hiring, coaching, training and development of the staff and any necessary disciplinary action.

Collaborate with the Learning and Development staff to facilitate a successful transition from training to production.

Business Travel expected 50% or more of the time. Travel required to meet face to face with some of the top customers segments either at their offices or at Trade Shows.

How we work

We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together. This will be a remote opportunity.

What you’ll bring:

Minimum of 5 years management experience in sales and marketing experience with a proven track record in sales and managing sales funnels and pipelines

Bachelor’s degree Preferred or equivalent experience

Experience working with and selling to large accounts while delivering top notch customer service

Experience in multiple selling situations and interfacing directly with senior decision-making clients.

Direct experience building and developing a leadership team.

Experience tracking, measuring and holding teams accountable to defined KPI's

Ability to work effectively, both independently and in a team environment

Ability to work and influence decisions cross functionally and within Sr. leadership

Ability to be a self-starter and utilize proactive approach to achieve results

Superior time management and prioritization in an atmosphere of multiple, shifting priorities and deadline pressures

Excellent problem solving and troubleshooting skills

Flexible schedule and strong sense of urgency

Exceptional communication skills, both verbal and written

Knowledge of, and or previous experience with Microsoft office, & G-suite (Gmail, Google calendar, Docs etc.)

At Realtor, we recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates.

The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect in the listed locations. We tailor our offers based on the selected candidate’s experience, industry knowledge, technical and communication skills, location and other factors that may prove relevant during the interview process. All ranges are location based, ranges for positions in other locations may vary based on the local market.

Salary Range for select office locations

Westlake Village, CA $150,000.00 - $210,000.00

Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Accordingly, offers extended for this role will include an annual bonus target typically expressed as percentage of salary. Similarly to salary, annual incentive bonus targets are set based on a variety of factors including job level, competitive market practice, experience, tenure, and essential skills.

In addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, and other benefits, including “elective” benefits employees may select to best fit the needs and personal situations of our diverse workforce.

Do the best work of your life at Realtor.com

Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. People are our foundation—the core that drives us passionately forward. At Realtor.com , you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.

Diversity is important to us, therefore, Realtor.com is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com will provide reasonable accommodations for otherwise qualified disabled individuals.

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