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Zurich North America
, IL, United States
** Customer Experience Manager** 80886 Zurich North America is looking for a Customer Experience Manager to work out of our North American Headquarters in Schaumburg, IL. In this role, the ideal candidate will be able to conduct user research with our customers and distributors to generate insights to inform the design and developme
Job Source: Zurich North AmericaFive Below
Hammond, IN, United States
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 17,000 associates who work at Five Below and they’ll
Job Source: Five BelowFive Below Inc
Melrose Park, IL, United States
Customer Experience Manager page is loaded Customer Experience Manager Apply locations Melrose Park, IL 60160 time type Full time posted on Posted 2 Days Ago job requisition id JR40945 At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let
Job Source: Five Below IncLeader Auto Group
Chicago, IL, United States
Leader Automotive Group is a wholly-owned subsidiary of AutoCanada, a publicly-traded company. Leader Automotive is AutoCanada’s first footprint into the U.S. market and we currently have 10dealerships consisting of 23different franchises and have over 800 employees. We have a strong presence in the Chicagoland area with 8dealerships and 2 more loc
Job Source: Leader Auto GroupMichaels Stores, Inc.
Skokie, IL, United States
Store - CHI-SKOKIE, IL Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Ope
Job Source: Michaels Stores, Inc.Five Below
Chicago, IL, United States
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 17,000 associates who work at Five Below and they'll
Job Source: Five BelowFive Below
Melrose Park, IL, United States
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 17,000 associates who work at Five Below and they’ll
Job Source: Five BelowNature's Fynd
Chicago, IL, United States
**Customer Experience Manager** Chicago, IL / Sales & Marketing / Full-time Natures Fynd is a groundbreaking food tech company born out of NASA-supported research on extremophiles in the geothermal pools of Yellowstone National Park. Our novel fermentation technology produces a sustainable source of complete protein using only a fraction of the re
Job Source: Nature's Fynd, IL, United States
Customer Experience Manager page is loaded **Customer Experience Manager**
**Customer Experience Manager**
locationsMcHenry-2244 N Richmond Rd time typeFull time posted onPosted Today job requisition idR00128581 Store - CHI-MCHENRY, IL**We're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world!**
**Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.**
**To review a comprehensive list of benefits, please visit**
**CT and CO only -To review pay ranges for the position you are applying for, please visit**
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omni channel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.**Major Activities**
* Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results
* Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
* Plan and lead the execution of the class and in-store events in accordance with Company program
* Lead the Omni channel processes
* Manage and execute shrink and safety programs
* Train, observe and coach customer experience team (sales floor and cashier) to achieve results, participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
* Serve as Manager on Duty (MOD)
* Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organizations vision and values; projects a positive image and serves as a role model for others
* Acknowledge customers, help locate product and provide solutions
* Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
* Manage and execute the shrink and safety programs
* Cross trained in Custom Framing selling and production
**Other duties as assigned**
**Preferred Type of experience the job requires**
* Retail management experience preferred
**Physical Requirements**
* Ability to remain standing for long periods of time
* Ability to move throughout the store
* regular bending, lifting, carrying, reaching and stretching
* Lifting heavy boxes and accessing high shelves by ladder or similar equipment
* If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation
**Work Environment**
* Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early mornings
**Applicants in the U.S. and Canada must satisfy federal, state, provincial and local legal requirements of the job.**
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Customer Experience Manager jobs in , IL, United States
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