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Angi
Boston, MA, United States
Angi® is transforming the home services industry, creating an environment for homeowners, service professionals and employees to feel right at "home." For most home maintenance needs, our platform makes it easier than ever to find a qualified service professional for indoor and outdoor jobs, home renovations (or anything in between!). We are on a m
Job Source: AngiCity of Cambridge Massachusetts
Cambridge, MA, United States
ABOUT THE CITY: The City of Cambridge is a diverse and vibrant community that people of different ethnic, racial, religious, national, and other backgrounds call home. We take pride in our city's diversity and strive to create a workplace that is reflective of the community we serve. The city is also deeply committed to creating an environment in w
Job Source: City of Cambridge MassachusettsHubSpot
Cambridge, MA, United States
**Developer Community Manager** **Customer Support** **Cambridge, MA, USA** The HubSpot Community Teams mission is to provide a vibrant community where all HubSpot users go to get help, share knowledge and connect with the people and businesses around the world who are growing better with HubSpot. In support of this mission, we are growing our Comm
Job Source: HubSpotJLL
Boston, MA, United States
JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and
Job Source: JLLInsource Services
Boston, MA, United States
This is an evergreen position that is always posted due to our rapidly changing hiring needs and growth. Are you a problem solver that loves challenges daily? Then Insource is a fit for you. We are looking for people who "Do the right thing at the right time for the right reason." Insource provides expertise to our clients in the areas of HR, Fin
Job Source: Insource ServicesSunbelt Rentals
Boston, MA, United States
Job Description Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair i
Job Source: Sunbelt RentalsiCorps Technologies
Woburn, MA, United States
Associate Technology Consultant - Level 1 This is a Massachusetts based position and requires commuting to clients when needed. iCorps Technologies, a leading IT Consulting, Managed Services and Cloud Computing Company, provides strategic leadership, innovative services and hands-on expertise to small and mid-size businesses. An industry pion
Job Source: iCorps TechnologiesNscglobal
Malden, MA, United States
Overview NSC Global is currently looking for a Field Services/Desktop Support Engineer to join our growing company. NSC Global provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Our goal is to partner with world-class enterprises, helping them become mor
Job Source: NscglobalBoston, MA, United States
Superna is Growing!
This role is open to United States and Canada based employees in the Eastern Standard Time zone. This is a role well suited to an ambitious professional, looking for the next step in their career. We are looking for a strong candidate with a good technical and customer service foundation. We'll provide targeted training on areas where you may not meet *all* requirements.
The position will be that of a Customer Support level 1, also referred to as Technical Support,
Job Description:
Provide global customer-facing technical support for Superna software.
Assist with software installations and failover/failback procedures.
Conduct knowledge transfer sessions and basic configurations.
Collaborate with customers to document and address technical issues effectively.
Participate in weekend/holiday shift rotation and team meetings.
Must have a valid passport and can travel
Skills:
Excellent English communication skills both written and spoken.
Proficiency in Linux, networking, and troubleshooting.
Familiarity with DNS, Active Directory, NAS, NFS, Windows, Docker, and VMWare.
Strong problem-solving skills and ability to escalate issues as needed.
Reporting: This role reports to the Customer Support Team Lead.
Superna values diversity and is an equal opportunity employer. If you are a motivated individual with a passion for quality assurance and a desire to contribute to innovative projects, we encourage you to apply for this exciting opportunity. We sincerely thank all applicants for their interest; however, will only contact those under consideration.
Email Alert for Customer Support level 1 jobs in Boston, MA, United States
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