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RESA Power
Denver, CO, United States
Position Summary The Technical Service Manager (TSM) will develop and maintain relationships with potential and existing clients within the technical and manufacturing fields. Identify opportunities to mentor existing workforce while developing and implementing strategies for growth and best business practices within assigned location and/or depar
Job Source: RESA PowerDAIKIN COMFORT TECHNOLOGIES DIST INC
Denver, CO, United States
Job Description Job Description May include: Effectively work as a liaison between the Company, its vendors, and the customer. Provide support for dealers/contractors to resolve technical issues. Early Warning System / Proactive Field Intelligence / Technical Support / Reliability Investigation. Gathering the Voice of the Customer, monitoring f
Job Source: DAIKIN COMFORT TECHNOLOGIES DIST INCWaystar, Inc
Englewood, CO, United States
Technical Services Engineer page is loaded Technical Services Engineer Apply remote type Technology/Engineering locations Louisville, KY time type Full time posted on Posted 3 Days Ago job requisition id R1970 ABOUT THIS POSITION The Engineer is responsible for end user hardware and software deployment,
Job Source: Waystar, IncCBRE
Denver
Technical Services Lead Job ID 165293 Posted 01-May-2024 Service line Advisory Segment Role type Full-time Areas of Interest Customer Service, Digital & Technology/Information Technology, Project Management Location(s) Remote - US - Remote - US - United States of America **About the Role:** The Technical Service Lead is both a leader and contributo
Job Source: CBREProcare Solutions
Denver, CO, United States
About Procare Our mission is to simplify childcare operations and create meaningful connections by providing technology, expertise, and unparalleled service. Procare Solutions is the #1 name in childcare software - used by more than 35,000 childcare businesses across the country. For over 30 years, childcare professionals have looked to Procare t
Job Source: Procare SolutionsProcare Software, LLC
Denver, CO, United States
About Procare Our mission is to simplify childcare operations and create meaningful connections by providing technology, expertise, and unparalleled service. Procare Solutions is the #1 name in childcare software – used by more than 35,000 childcare businesses across the country. For over 30 years, childcare professionals have looked to Procare to
Job Source: Procare Software, LLCGenesys Cloud Services, Inc.
Denver, CO, United States
Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, person
Job Source: Genesys Cloud Services, Inc.Coalfire Systems
Westminster, CO, United States
Coalfire Systems Coalfire is an EEO employer. We celebrate diversity and are committed to respecting one another, embracing individual differences, and creating an inclusive environment for all employees. About Coalfire Coalfire is on a mission to make the world a safer place by solving our clients' toughest cybersecurity challenges. We work
Job Source: Coalfire SystemsDenver, CO, United States
Effectively work as a liaison between the Company, its vendors, and the customer.
Provide support for dealers/contractors to resolve technical issues.
Early Warning System / Proactive Field Intelligence / Technical Support / Reliability Investigation.
Gathering the Voice of the Customer, monitoring for early signs of quality issues through job site visits to address customer complaints.
Validation of product installations to the I/O, assessment of clarity of I/O, feedback to Corporate on field or building code application changes.
Field Communication / RMA / Service Bulletin Support. Closed loop review of RMA analysis with Distributors, verification of understanding of Service Bulletins and feedback on success of Corrective Actions
Conduct Installation and Tech Support Training; focus on targeted dealers with high failure rates.
Produce training materials for sessions.
Produce materials and conduct installation and service training sessions.
Responsible for a high quality, cost-efficient and on time service operation (internal and external).
Ensure the availability and quality of communications with our customers.
Manage service technician team and coordinate their training and suggestions for improvements and ideas with other divisions of the company.
Ensure that the team is working within the right process, keep the processes up to date, improve process efficiency, and the training and execution of all related processes.
Nature and Scope :
Works within knowledge.
Ability to work in a structured environment with little day-to-day management – and meet objectives.
Must be hands on, technical, and be able to relate to people
Get it done mentality, while remaining in scope and compliance with policy, the law, and when on base (while observing base rules and courtesies).
Provides guidance to internal and external customers
Knowledge and Skills
Must have excellent communication skills both written and verbal.
Proficiency in MS Word, Excel, and PowerPoint.
Adept at learning and applying technologies.
Formal Product Training.
Strong working knowledge in the HVAC industry
Demonstrated leadership ability, customer support aptitude, mechanical and electrical ability, and excellent communication skills.
Previous proven leadership skills demonstrating Independent judgment and decision-making abilities.
Highly self-motivated and directed with the ability to work in a fast-moving environment.
Must be detail-oriented with excellent organizational and project management skills.
Experience:
5+ years minimum in HVAC required. Must be able to get access to military bases – obtain Security Clearance.
Education:
High School Diploma or GED equivalent.
Must be able to get access to military bases – obtain Security Clearance
Physical Requirements / Working Environment:
Must be able to perform essential responsibilities with or without reasonable accommodations. Travel requirement is up to 75%, with frequent need for overnight. Travel could vary depending on job sites and home locations.
Salary Range - $90,000.00 to $113,000.00
The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. #ZR1
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Technical Service Manager jobs in Denver, CO, United States
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