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RESA Power
Denver, CO, United States
Position Summary The Technical Service Manager (TSM) will develop and maintain relationships with potential and existing clients within the technical and manufacturing fields. Identify opportunities to mentor existing workforce while developing and implementing strategies for growth and best business practices within assigned location and/or depar
Job Source: RESA PowerCBRE
Denver, CO, United States
Technical Services Lead Job ID 165293 Posted 01-May-2024 Service line Advisory Segment Role type Full-time Areas of Interest Customer Service, Digital & Technology/Information Technology, Project Management Location(s) Remote - US - Remote - US - United States of America About the Role: The Technical Service Lead is both a leader and
Job Source: CBREDAIKIN COMFORT TECHNOLOGIES DIST INC
Denver, CO, United States
Job Description Job Description May include: Effectively work as a liaison between the Company, its vendors, and the customer. Provide support for dealers/contractors to resolve technical issues. Early Warning System / Proactive Field Intelligence / Technical Support / Reliability Investigation. Gathering the Voice of the Customer, monitoring f
Job Source: DAIKIN COMFORT TECHNOLOGIES DIST INCProcare Solutions
Denver, CO, United States
About Procare Our mission is to simplify childcare operations and create meaningful connections by providing technology, expertise, and unparalleled service. Procare Solutions is the #1 name in childcare software - used by more than 35,000 childcare businesses across the country. For over 30 years, childcare professionals have looked to Procare t
Job Source: Procare SolutionsDaikin Group
Denver, CO, United States
Effectively work as a liaison between the Company, its vendors, and the customer. Provide support for dealers/contractors to resolve technical issues. Early Warning System / Proactive Field Intelligence / Technical Support / Reliability Investigation. Gathering the Voice of the Customer, monitoring for early signs of quality issues through job site
Job Source: Daikin GroupProcare Software, LLC
Denver, CO, United States
About Procare Our mission is to simplify childcare operations and create meaningful connections by providing technology, expertise, and unparalleled service. Procare Solutions is the #1 name in childcare software – used by more than 35,000 childcare businesses across the country. For over 30 years, childcare professionals have looked to Procare to
Job Source: Procare Software, LLCCBRE
Denver
Technical Services Lead Job ID 165293 Posted 01-May-2024 Service line Advisory Segment Role type Full-time Areas of Interest Customer Service, Digital & Technology/Information Technology, Project Management Location(s) Remote - US - Remote - US - United States of America **About the Role:** The Technical Service Lead is both a leader and contributo
Job Source: CBREHoneywell
Centennial, CO, United States
Innovate to solve the world's most important challengesMAKE AN IMPACTWe believe what happens tomorrow is determined by what we do today. We are connected to our common purpose of innovation and creating exceptional technologies with a responsibility to ensure a more sustainable future. Where YOU can make the world a better place for you, your famil
Job Source: HoneywellEnglewood, CO, United States
Technical Services Engineer page is loaded Technical Services Engineer Apply remote type Technology/Engineering locations Louisville, KY time type Full time posted on Posted 3 Days Ago job requisition id R1970 ABOUT THIS POSITION
The Engineer is responsible for end user hardware and software deployment, support, and retirement, including phone support via the team’s call center. Experience supporting a distributed workforce to include users across all company office locations and remote end-user support. Additional responsibilities may include the configuration, deployment, maintenance, support, and retirement of hardware and software assets; maintenance of required assets and chain of custody documentation; support of the company’s Technology Service Management system; adherence to defined SLAs; and execution of exceptional support and customer service. WHAT YOU'LL DO
Provides Tier 1 and Tier 2 end user hardware and software support in the Technology call center and in field locations as required
Provides excellent customer through all mediums of communication
Creates, updates, and maintains a department knowledgebase of support articles for troubleshooting
Deploys , configures, and supports end user software, hardware, phones, and mobile devices
Maintains A sset M anagement and chain of custody documentation for company - owned devices
Maintains A sset M anagement information and licensing compliance for deployed software
Supports the company’s audio-visual conferencing systems
Manages the technical aspects of team member onboarding and termination
Gears team member s’ physical office space with the technology required for occupancy
Configures print queues on the print server infrastructure and installs on end user devices
Conducts and/or monitors the team’s recurring tasks and maintenance checklists
Identifies trends in support issues and system failures , and proposes solutions
Maintains both personal and team-wide workspaces to ensure efficient performance and a positive environment
Participates in the team’s weekly 24x7 on-call rotation
Works with the Manager to provide input on yearly goal planning, budget planning, and opportunities for growth
Additional duties as assigned
WHAT YOU'LL NEED
Clear and concise written and verbal communication skills
Strong analytical and troubleshooting capabilit ies
Strong organizational skills and the ability to prioritize tasks without direct supervision
Demonstrated customer service skills
Bachelor’s degree in related field or equivalent work experience
Preferred Skills:
0-1 years of related work experience
ABOUT WAYSTAR
Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.
Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.
Waystar products have won multiple Best in KLAS or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter.
WAYSTAR PERKS
Competitive total rewards (base salary + bonus, if applicable)
Customizable benefits package (3 medical plans with Health Saving Account company match)
Generous paid time off starting at 3 weeks + 13 paid holidays including 2 personal floating holidays
Paid parental leave (including maternity + paternity leave)
Education assistance opportunities and free LinkedIn Learning access
Free mental health and family planning programs, including adoption assistance and fertility support
401(K) program with company match
Pet insurance
Employee resource groups
Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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Technical Services Engineer jobs in Englewood, CO, United States
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