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Assistant Director of Front Office

San Antonio, TX, United States

Team Environment of Passion and Enthusiasm We respect the balance between family and work. We recognize achievements and celebrate successes. We provide the resources and tools essential for success. We embrace diversity.

Integrity We interact honestly and respectfully. We meet our commitments. We communicate freely and openly. We always check that it feels morally right.

We encourage creative thinking. We capitalize on new ideas. We take measured risks, allowing “freedom within the framework.” We identify and share best practices.

Social Responsibility We support our local and global communities through active involvement. We make associate wellness and development our priority. We encourage relationships with suppliers and guests that support sustainability. We promote environmentally-friendly best practices.

Commitment to Excellence We achieve superior investment returns. We are the preferred hospitality employer. We build loyalty by delivering on guest, associate and brand expectations. We realize disciplined growth.

We make associate wellness and development our priority. We are committed to improving your health, while helping you become more value-conscious in your health care decisions. We offer competitive benefit packages for health and wellness, 401(k), and discount programs. Health and wellness includes medical, dental, and vision plans as well as life and disability insurance options. Telemedicine, condition care, and a robust employee assistance program are just some of the additional perks offered through HEI Hotels & Resorts overall health benefits package.

401K With Company Match HEI partners with Fidelity Investments to administer our 401(k) savings and retirement plan, which offers both an IRA and 401(k) option as well as a company match contribution.

DailyPay We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them!

Travel Discounts We work hard and we play hard! Both brand hotel discounts and HEI portfolio discounts are available to our associates so that you can travel and relax at significant discounts during your time off.

You Decide Discount Program Among the various discount programs we have available, HEI also participates in the Employee Advantages by You Decide, which is an online rolling discount program. Associates can find savings on everything from auto insurance to amusement park tickets and everything in between.

Not only is our portfolio growing, but our associates are too. HEI provides uncapped growth potential that allows you to move into the next step in your career, try out a new discipline, or even just to become the best of the best in your current role!

HEI INCLUSION The Bridge – Connecting Across Our Differences At HEI, we strive to create a culture where everyone feels welcome and part of the HEI family. We launched The Bridge, a collection of programs that foster diversity and inclusion, in order to humanize conversation around these and other important topics. Not only do we strive to raise awareness for all HEI associates, we celebrate differences and share them openly.

Women in Leadership Our Women in Leadership program was founded in 2018 with a focus on empowering our female leaders and increasing the representation of women professionals across our portfolio, specifically for the advancement of women to the General Manager level. The committee is designed to provide a mentor/mentee relationship that fosters the development of our internal talent as well as to focus on the overall recruitment efforts for other top female talent throughout the industry.

We can never thank our military veterans enough for their courage, pride and selfless service to protect our great country. We do, however, strive to bring those qualities to our company and therefore partner with multiple Veteran outreach organizations to strengthen our commitment to this part of our hiring practices. We encourage those returning to civilian life to seek opportunities in our organization as there will always be a place for those who have served.

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