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Think Tell Junction
San Antonio, TX, United States
Front Office Representative at Think Tell Junction Location: San Antonio, TX Job Type: Full-Time (40 hours per week) Salary: $40,650 - $46,520 per year Company Overview: At Think Tell Junction, we understand the significance of staying connected in today's fast-paced world. We are thrilled to welcome you to a realm where communication transcend
Job Source: Think Tell JunctionZachry Hotels
San Antonio, TX, United States
ABOUT US At Zachry Hospitality, we are passionate about hospitality and excellent customer service . Our hotel surrounds itself with team members who share that same passion. We take care of our guests and team members as family, within a culture of service where we do the right thing because it is the right thing to do. Our core values are a
Job Source: Zachry HotelsHEI Hospitality, LLC
San Antonio, TX, United States
Team Environment of Passion and Enthusiasm We respect the balance between family and work. We recognize achievements and celebrate successes. We provide the resources and tools essential for success. We embrace diversity. Integrity We interact honestly and respectfully. We meet our commitments. We communicate freely and openly. We always check th
Job Source: HEI Hospitality, LLCEsperanto
San Antonio, TX, United States
Esperanto Development LLC. is a leading hotel management company with a premier track record of maximizing profitability and improving asset values for hotel owners. From hotel operations and property management to electronic distribution and interactive marketing, Esperanto Development achieves superior operating results through its strong commitm
Job Source: EsperantoExtended Stay San Antonio
San Antonio, TX, United States
Job Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive c
Job Source: Extended Stay San AntonioWhite Lodging
San Antonio, TX, United States
Summary: At White Lodging, we know that the hospitality business, like life, is how you make people feel. That's where you come in. Here you'll have the opportunity to make unforgettable memories for our guests by providing exceptional service and fostering meaningful connections. In return, we aim to create an environment that allows you to be you
Job Source: White LodgingAimbridge Hospitality
San Antonio, TX, United States
Job Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive co
Job Source: Aimbridge HospitalityMarriott
San Antonio, TX, United States
Job Number 24112706 Job Category Rooms & Guest Services Operations Location Courtyard San Antonio Riverwalk, 207 N Saint Marys Street, San Antonio, Texas, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out.
Job Source: MarriottSan Antonio, TX, United States
Primary Responsibilities:
Duties are as follows but not limited to:
Uphold and adhere to the Hotel Emma Purpose of Being, Service Promises and Values & Behaviors.
Maintain knowledge of daily house count, arrivals/departures, VIPs, scheduled in-house group activities, locations and times.
Maintain complete knowledge of guest room types, locations and room numbers/names.
Be familiar with all Hotel services, features and local attraction, activities to respond to guest inquiries accurately.
Proactively welcome all guests with a smile and genuine care for their Hotel Emma experience.
Work closely with the Bellman and/or Valet to announce the name over the radio to welcome the guest by name at check-in.
Complete all registration procedures, including establishing payment method, confirmation of reservation details, and communication of hotel amenities/services.
Ensure that all arriving guests are offered assistance by a Bellman and if the guest declines assistance, front desk associate does a welcome tour and are walked to their appropriate guest elevator.
Adhere to all payment, cash handling and credit policies/procedures.
Interact with other team members in a professional manner, and assist other departments as needed.
Maintain a house bank, and reconcile all payments at the end of each shift.
Resolve guest complaints, ensuring guest satisfaction and briefing the Manager on Duty.
Communicate all pertinent information to the Front Office Manager and Assistant Front Office Manager.
Report to work for scheduled shift, on time and in uniform, in accordance with company policy.
Know and comply with all company policies and procedures pertaining to this position and its duties.
Solicit guest feedback as necessary, and follow up on any issues or concerns in a timely manner.
Takes pride in personal appearance and follows hotel grooming guidelines.
Be knowledgeable of all emergency procedures and hotel policies.
Job Requirements: Position requires effective communication with guests and co-workers.
Ability to present and conduct oneself professionally and emulates the Hotel Emma Culture.
Twelve months related experience.
Flexible schedule required, to include AM/PM, weekends and holidays.
W orking Conditions /P hysical Demands :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Ability to lift up to 20 pounds. Prolonged sitting, standing, and bending without restrictions. Schedule will reflect business demands.Long and unusual hours on occasion. Strong listening skills and empathetic ear for guest related concerns.
Email Alert for Front Office Agent $17.00 jobs in San Antonio, TX, United States
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