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Job Source: First Commonwealth BankJefferson Health Plans
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[Full Time] Member Engagement Specialist at Vitable Health (United States) | BEAMSTART Jobs Member Engagement Specialist Vitable Health United States
Date Posted
31 Oct, 2022
Work Location
Philadelphia, PA, United States
Salary Offered
Not Specified
Job Type
Full Time
Experience Required
No experience required
Remote Work
Yes
Stock Options
No
Vacancies
1 available
About Us
We're a team of engineers, clinicians, and operators redesigning how healthcare fundamentally works for the 80 million uninsured and under-insured Americans. We started with a simple vertically integrated primary and urgent care health plan through a network of nurse practitioners that come directly to members virtually or through in-home visits. We designed our plan to make high-quality concierge care accessible to everyone - from the Grammy winners that have used us to our uninsured members.
We're growing fast at 5x ARR over the last 6 months and are well-capitalized from world-class investors like Y Combinator, Softbank, and others unannounced along with incredible founders and operators with experience building and funding unicorns like Michael Seibel (YC, Twitch), Immad Akhund (Mercury), Allison Pickens (Gainsight), Jack Altman (Lattice), Dan Folkman (GoPuff) and others.
The role
The Member Engagement Specialist helps employees at our employer partners understand their Vitable benefits and activate their account. It's a critical role for us and a consultative opportunity for us to help employees that are uninsured and under-insured get access to great benefits at no cost to them.
_ We are looking to work with formidable builders that passionately care and are unrelenting in their obsession with solving hard problems. _
Responsibilities
Contact employees through cold calls, emails & texts to educate those that haven’t activated their accounts about what we offer.
Develop processes to proactively engage employees to increase utilization over time
Maintain employer level data on employee pool utilization and identify at-risk accounts
Work with our Customer Success team to assist with employee education events for each employer to help employees understand what we do and how they can best utilize our coverage.
Become an expert on our service offering and assist employees during enrollment calls by providing insight and answering general questions about our offering
Qualifications
2+ years of cold calling experience
Organized and has experience using a CRM to manage relationships and follow up
Excitement to consult members and educate them about their health over the phone
Previously worked in member enrollment at a benefits, insurance or brokerage company is a plus
Nice to have’s / Bonus Points
Bilingual (Spanish, English)
Benefits/What we offer
Full Medical, Dental, and Vision coverage
A generous equity plan
401K
Career coaching through Torch and Wellbeing + Learning & Growth reimbursements
Quarterly kickoff Team Offsites
Unlimited PTO
Macbook and any other hardware you need to get your job done
Fun, creative, and collaborative work environment
_ At Vitable, we care deeply about building with empathy and are committed to hiring people from diverse backgrounds, experiences, and skills to help us build delightful healthcare experiences that are truly accessible to everyone. You do not need to match every listed expectation to apply for this position. _
If you're excited about what we're building and think there might be a mutual fit, please apply.
Our Mission
_ To build the most delightful healthcare experience and make it accessible to everyone. _
About Vitable Health Affordable primary and urgent care health coverage Company Size: 1 - 5 People Year Founded: 2020 Country: United States Company Status: Actively Hiring Looking for Partners Looking for Clients Raising Funds Share This Job
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Email Alert for Member Engagement Specialist jobs in Philadelphia, PA, United States
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