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Presidio Bank, Inc.
San Jose, CA, United States
**Technical Support Specialist** **Posting Date:** 12/20/2021 **Location:** San Jose, CA **Department:** Information Technology **Job Functions:** Provide Level 1 and 2 help desk support in a Windows AD environment Deploy and troubleshoot desktop PCs, laptops, mobile devices, VOIP, video conferencing system Properly enter and track all support req
Job Source: Presidio Bank, Inc.HackerRank
Mountain View, CA, United States
[Full Time] Technical Support Specialist at HackerRank (United States) | BEAMSTART Jobs Technical Support Specialist HackerRank United States Date Posted 04 Jan, 2023 Work Location Mountain View, United States Salary Offered Not Specified Job Type Full Time Experience Required No experience required Remote Work Yes Stock Options No Vacancies 1 av
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santa clara, ca
Technical Support Specialist Santa Clara, CA 6 Months+ contract Our client in Sydney is looking for Technical Support Specialist, this is 6 Months+ contract role in Santa Clara, CA . Please email me at [email protected] for more information. Required skills: Teamcenter-BMIDE Data Modeling Typer- Classes - Properties, Application Perfor
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Mountain View, CA, United States
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Job Source: ReliableJBCPlatform
Foster City, CA, United States
Job Description Job Description Job Title - Rider Operations Job Location - Foster City, California, United States of America, 94404 Job Start Date - 4/2/24 Job End Date - 10/5/24 About the job: The Rider Operations team ensures the success of all customer interactions with our robo-taxi service. We are the human partner to the robot AI, pr
Job Source: JBCPlatformApple
Sunnyvale, CA, United States
Maps Technical Operations Support Specialist Sunnyvale,California,United States Hardware The Maps 3D Vision team is currently seeking a versatile individual for the role of Technical Operations Support Specialist, who will play a pivotal part in supporting the Maps data collection systems. This position requires the ability to juggle priorities
Job Source: AppleApple Inc.
Sunnyvale, CA, United States
Maps Technical Operations Support Specialist The Maps 3D Vision team is currently seeking a versatile individual for the role of Technical Operations Support Specialist, who will play a pivotal part in supporting the Maps data collection systems. This position requires the ability to juggle priorities in a fast-paced environment. Strong troubles
Job Source: Apple Inc.Tik Tok
San Jose, CA, United States
Responsibilities TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us Creation is the core of TikTok's purpose. Our platform is built to help imagin
Job Source: Tik TokMenlo Park, CA, United States
**Technical Support Specialist (German Speaking) (m/f/d)**
at Productsup Barcelona, Barcelona, Spain **Your role and goals**
Productsup is a Berlin-based company with a strong international customer base. We're now looking for a talented Customer Technical Support Specialist (m/f/d) who can support our clients in German speaking regions with all their questions about our platform. In your role, you'll oversee the day-to-day tickets, prioritize them, work together with Second Level Support and Engineering to solve them, collaborate on documentation and work closely with the other Solutions team members.
**In your first 3 months you will:**
* Become an expert on the Productsup platform, our clients use cases and our Help Center content
* Shadow the Technical Support and 2nd Level Technical Support teams during their work, actively ask questions and learn
* Familiarize yourself with our Zendesk workflows by responding to routine client questions via the tool
* Successfully work in internal collaboration tools like Confluence and Jira
**In your first 6 months and beyond you will:**
* Manage and resolve more advanced requests and questions and independently answer and resolve calls
* Analyzing satisfaction survey results from your clients and formulating action items
* Have a ongoing exchange with our Product team about insights into our clients needs
* Work closely with our Academy in order to create relevant content for improving client knowledge and reducing basic questions
* Proactively communicate improvement potential within clients accounts to Client Success Management and be a strong partner in their preparation for relationship nurturing calls
* Own team-internal projects for improvements of tools and processes
**What you bring to the team**
* 1+ years professional experience in technical support for an Ad-Tech or complex SaaS solution
* Fluent in German and English language
* Solid understanding of the performance marketing & e-commerce industry
* Strong technical affinity and a desire to solve complex technical issues
* Well developed time-management skills, a strong sense of urgency and the ability to prioritize important tasks and projects
* A strong client-oriented thinking pattern
* Advanced analytical skills
* Knowledge of Zendesk, Confluence and JIRA is preferred
* Excellent written and spoken English language skills
**What we offer you**
* A permanent position at our profitable and growing company
* The option to work remotely and flexibly, because we know outstanding talent knows best how and where to work
* A unique and thorough onboarding program where youll learn the ins-and-outs of our company and product
* Ongoing internal and external training, personal development, and professional growth opportunities as we scale our thriving business
* Employee referral bonuses: we know that talent attracts talent, and we encourage you to refer people you know to join our team
* The opportunity to take ownership and responsibility, impacting the companys growth in an international environment with 40+ nationalities
We know CVs don't always tell the whole story, so in addition to submitting your CV feel free to let us know why you're interested in this role in a short cover letter (~100 words).
Location (City) *
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Technical Support Specialist (German Speaking) (m/f/d) jobs in Menlo Park, CA, United States
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