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Project Manager, Business Development

Jacksonville Beach, FL, United States

Position: Project Manager, Business Development

Location: Jacksonville Beach, FL

SUMMARY

The Project Manager, Business Development will play a crucial role in developing and managing client relationships for all GORUCK Partnerships. The project manager will be responsible for fostering strategic partnerships, identifying business opportunities, and nurturing client relationships to drive growth and enhance partner retention. This person will also act as the client's main point of contact, ensuring clear and frequent communication, managing expectations, and addressing concerns promptly.

WHAT YOU'LL DO

Project Management:

Coordinate with GORUCK, Partner and any third-party resources for the flawless execution of deliverables of both parties in accordance with the partnership agreement

Create, track and report on the partnership KPIs (to be mutually defined) and partnership deliverables

Create and maintain comprehensive project documentation, including agendas, notes and progress reports.

Ensure all activities have a clear owner and understanding of deliverables and resource allocation

Develop a detailed plan to monitor and track the progress of the project

Ensure all projects are delivered on time within the stipulated scope and budget

Relationship Management:

Serve as a point of contact for existing clients, addressing their needs and inquiries in a timely and professional manner

Develop and maintain strong, long-lasting client relationships built on trust and value delivery

Proactively identify opportunities for existing clients to deepen and broaden the brand partnership

Monitor client satisfaction and promptly address any issues or concerns to ensure partner retention and loyalty

Collaborate with internal teams to ensure seamless coordination and delivery of services to partners including development of marketing materials and campaigns to support business development efforts

Performance Tracking and Reporting: Place Partner product orders in Shopify and track spend for all partners

Forecast Partner VIK annually to track against budget allocation

Maintain accurate records of sales activities, client interactions, and business development initiatives

Analyze sales data and market trends to identify areas for improvement and inform strategic decision-making

REQUIREMENTS

Minimum Bachelor's degree or equivalent experience

3+ years of project management or account management experience

Proven experience driving complex projects to completion successfully

Ability to create, maintain, and report on objectives and key results

Preferred experience working within the e-commerce platform Shopify

Strong attention to detail, interpersonal and communication skills

Strong negotiation and problem-solving abilities

Demonstrated ability to work independently and collaboratively in a fast-paced environment

WHY GORUCK

GORUCK-sponsored medical/dental/vision/life and disability insurance plans

401(k) Retirement savings plan

Unlimited vacation policy, work hard and take time when you need it

Six company holidays

Unlimited, free entry to GORUCK events

Always Look Cool with deep discounts on GORUCK gear

Ground floor opportunity with the team; shape the strategic direction of the company

Challenge Excellence and Do Right by People with awesome teammates in a fun office environment

OTHER

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job Duties, responsibilities, and activities may evolve over time

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

GORUCK provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated

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