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Accounts Receivable Coordinator

Cerritos, CA, United States

We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth.

Established in 1981, Orient Express Container (OEC)Group is one of thetop freight forwarders in thetransportation industry.We provide freight transportation, logistics, and information services to over 50,000 customers through a network of global offices.

Our employees recognize the impact we makein theglobal supply chain through stayingon top of the ever-changing logistics industry with the goal of delivering quality information and services to our clients.

As an Accounts Receivable Coordinator , you will communicatewith delinquent customers and work toward resolutions for any billing disputes.You will work within the larger Accounting Department and collaborate closely with our Sales teams.

Requirements:

Minimum 3years’ experience in an accounting role; preferably handling accounts receivable or collections.

Minimum 1 years’ experience using CargoWise One ERP system is required.

Proven record of handling large amount of delinquent accounts.

Ability to set and manage expectations of customers and upper management.

Customer service focused mindsetfor dealing with difficult/upsetcustomers.

Proficiency with Microsoft Office including Outlook, Teams, Word, and Excel

ASSERTIVE! - able to secure payments and deal with delinquent customers.

Responsibilities:

Review shipping/billing documentation in a paperless environment via MS Excel and FMS/CargoWise.

Take a process-based approach to resolve billing/payment disputes.

Handle a high volume of past due accounts - roughly 200+ daily.

Record business transactions, charges, refunds, and key daily worksheets togeneral ledger.

Review accounts receivable aging and reconcile accounts.

Review weekly reports and address any issues as needed.

Work closely with our Sales team to resolve customer disputes.

Salary:

$22-$28/hour dependent on transferable experienceand education level.

Benefits:

Hybrid work schedule (1-day a week working from home); laptop provided by OEC Group

10-days PTO (Paid Time Off), Employee Appreciation Days, Paid Holidays, Sick/Flextime.

Full Health Insurancecoverage includingmedical, dental, vision, term life, and accident insurance.

401K retirement planwith 3% company match.

Discounted pet insurance - woof! woof! meow!

Annual performance bonusand mid-year reviews for salary increases.

Education:

Bachelor’s degree or higher preferred.

OEC Group is an Equal Opportunity Employer

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