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Top Prospect Group
New York, NY, United States
If you thrive in a dynamic environment, excel at client support, and have a proven track record in managing diverse IT landscapes, this is your opportunity to shine! We're seeking an IT Support Specialist with MSP (Managed Service Provider) experience to join our innovative team. FT-Direct Hire On-Site in NYC $65-70K plus Benefits Must have previou
Job Source: Top Prospect GroupExpedite Technology Solutions LLC
New York, NY, United States
Job Description: Title: Field Support Tech Job Family: D&T Information Technology Background Package: *** Standard Package- No Drug Test Bill Rate: *** Hours: M-F 8-5pm Remote/Hybrid/In-Person: In-Person Location: New York, NY Assignment Duration: 6 Months Potential to convert to FTE, If so, what rate: Potential, no rate at this time Resou
Job Source: Expedite Technology Solutions LLCManpower Group Inc.
New York, NY, United States
Computer Support Technician Pay $30-35hr Duration 2 months Location NY, NY, 10010 **** Hybrid-remote Our client is seeking a Computer Support Technician to provide technical and customer assistance to customers, such as orienting them to learning management system, survey system and other computer resources, and resolving common customer probl
Job Source: Manpower Group Inc.Summit Staffing Partners
New York, NY, United States
IT Support & Systems Administrator Midtown Manhattan, NYC (Hybrid Environment - Work from Home and In-Office) Overview: Our client is a top-tier and leading international private equity firm, and they are looking for a strong IT Support Specialist / Systems Administrator to join its Midtown Manhattan team. The position is crucial for maintaining sm
Job Source: Summit Staffing PartnersCNS Data Inc.
Hackensack, NJ, United States
Company Description CNS Data is a team of experienced IT professionals who specialize in understanding and meeting each customer's unique needs. We provide quality IT services that give businesses the peace of mind they need to grow. Our team is dedicated to providing exceptional support and tailored solutions for our clients. Role Description This
Job Source: CNS Data Inc.Aquarian Holdings
New York, NY, United States
Aquarian Aquarian is a diversified global holding company with a strategic portfolio of insurance and asset management solutions. After launching in 2017, Aquarian finalized its first investment in 2018. Since then, Aquarian has grown to over $18.2B in assets under management. Aquarian Insurance acquires and operates companies providing retiremen
Job Source: Aquarian HoldingsGreen Key Resources
Jersey City, NJ, United States
We are seeking an experienced IT Support Specialist to join one of our clients in the Northern Jersey area. This is a hybrid position where you will be working mostly remote until you are needed onsite at a client location in Northern Jersey. Position Overview: This position is primarily responsible for supporting the network and server infrastruc
Job Source: Green Key ResourcesAxelon
New York, NY, United States
6 mth assignment. Mon- Fri weekends as needed. Req 1+ year of tech support exp. in tech support role. Must have strong customer service skills, good communication. Ability to learn quickly and new technologies. Work in a team environment as well as being self-motivated. Support 466 Lex Ave: customer service, hardware deployments, mobile phone deplo
Job Source: AxelonQueens
Overview
Company Overview: Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 25,000 individuals. We do this through 101 programs across 138 sites, throughout New York City and Westchester. Our strong belief and commitment to diversity is shown not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in downtown Brooklyn
Job Summary: As part of the Help Desk Team, the IT Support Technician Level II will provideexceptional customer service by supporting staff with assistance related to computer systems,hardware, and software by answering users' questions, training users on basic system and computerfunctions, addressing system and user issues, and resolving issues in a timely manner.
Responsibilities
• Seeking level II support technician with exceptional customer service skills• Set up and maintain new and existing equipment includingcomputers/monitors/telephones/printers, scanners, time clocks, etc.• Creating tickets and documenting resolutions• Creating requests into our ticketing system• Create clear and concise instructions on troubleshooting of issues• Troubleshooting, diagnosing resolving issues with hardware, software, and computers• Travel between HUB locations within the four boroughs and throughout satellites sites tosupport staff• Transport equipment between sites• Supporting the IT department with an array of tasks.• Other related tasks that may be assigned.
Qualifications
• Associate degree in computer science• At least 5 Years Experience in IT• Customer Service experience• Strong knowledge of computer hardware/software (including Windows 10/11, Office 365)required• Valid NY State Driver’s License• Strong oral and written communication skills
Travel (if required): Travel between HUB and satellite locations.
Salary Rage: $55,000.00 to $65,000.00 a year
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT
It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all
employees and applicants for employment without unlawful discrimination as to an individual’s
perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, gender
identity, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or
veteran status in all employment decisions, including but not limited to recruitment, hiring,
compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.
Job LocationsUS-NY-Bronx | US-NY-Brooklyn | US-NY-Queens
Posted Date7 months ago(12/7/2023 3:22 PM)
Job ID 2023-2694
# of Openings 3
Category Information Technology
Email Alert for IT Support Technician Level II_ jobs in Queens
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