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Integrated Resources
Boston, MA, United States
SUMMARY DESCRIPTION The IS Support Specialist-Intermediate is responsible for providing remote and desk-side 1 st and 2 nd level support to end-users at the Boston, MA site. The IS Support Specialist-Intermediate is also responsible for supporting PC hardware and software, servers, applications, PC imaging, new hire setups, AD account management, p
Job Source: Integrated ResourcesIntegrated Resources
Boston, MA, United States
SUMMARY DESCRIPTION The IS Support Specialist-Intermediate is responsible for providing remote and desk-side 1 st and 2 nd level support to end-users at the Boston, MA site. The IS Support Specialist-Intermediate is also responsible for supporting PC hardware and software, servers, applications, PC imaging, new hire setups, AD account management, p
Job Source: Integrated ResourcesAditi Consulting
Boston, MA, United States
Summary: The Desktop Support Analyst devises and executes the solutions for workstation hardware and software issues or for segments of more complex software problems. The position assists with the installation and support of new and upgraded workstation hardware and software and ensures the integrity and optimal operation of the hardware and softw
Job Source: Aditi ConsultingPlanet Technology
Boston, MA, United States
Desktop Analyst Contract to hire at $35 per hour 5 days per week onsite in Boston, 10 AM-6 PM Previous Legal or Professional services experience required Day-to-Day: Hands-on, in-person support assisting with troubleshooting – must be able to work independently Will be supporting 500+ users onsite and remotely Support Windows primarily and support
Job Source: Planet TechnologyIntellectt Inc
Boston, MA, United States
Role : Desktop Support Analyst III Location : Boston, MA - 02127 Duration : 05+ Months Shift Timings : 8 am to 6 pm Essential Duties And Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Primary responsibilities are to: Monitor Helpdesk ticketing system. Provide timely
Job Source: Intellectt IncPlanet Technology USA
Boston, MA, United States
Desktop Analyst Contract to hire at $35 per hour 5 days per week onsite in Boston, 10 AM-6 PM Previous Legal or Professional services experience required Day-to-Day: Hands-on, in-person support assisting with troubleshooting - must be able to work independently Will be supporting 500+ users onsite and remotely Support Windows primarily and support
Job Source: Planet Technology USAMindlance
Boston, MA, United States
The Desktop Support Analyst devises and executes the solutions for workstation hardware and software issues or for segments of more complex software problems. The position assists with the installation and support of new and upgraded workstation hardware and software and ensures the integrity and optimal operation of the hardware and software as as
Job Source: MindlanceTEKsystems
Boston, MA, United States
We are looking for a Desktop Support Analyst to provide technology assistance for a wide range of IT services to our colleagues, over the phone, remotely, and in person. Being in a customer support role, you will have the opportunity to identify the technology needs of your colleagues and provide feedback to your management and the technology team.
Job Source: TEKsystemsBoston, MA, United States
Summary:
The Desktop Support Analyst devises and executes the solutions for workstation hardware and software issues or for segments of more complex software problems. The position assists with the installation and support of new and upgraded workstation hardware and software and ensures the integrity and optimal operation of the hardware and software as assigned. This position assists with recommending, implementing and documenting new hardware and software solutions that improve the associate workstation experience.
This also includes suggesting changes to existing policies and procedures or assisting with the creation of new policies or procedures to improve the overall customer experience. Candidates for a desktop support analyst position should have extensive experience with desktop hardware, software applications, operating systems and network connectivity. They must be customer service-oriented and proactive in anticipating and resolving problems while maximizing efficient use of computing resources.
Responsibilities: Maintaining an inventory of installed software, managing software licensing, and creating policies and procedures for upgrades.
Working with hardware and software vendors to verify timely product delivery and ensuring that new equipment is installed and ready to operate on schedule.
Analyzing and making recommendations for hardware and software standardization
Creating user accounts and managing access control based on company policies.
Requirements: A Bachelor's degree in a computer-related field and three to five years of experience installing and supporting PC and laptop hardware and software are standard requirements, although some employers are willing to substitute work experience for formal education.
Additional requirements may include professional certifications from entities such as HDI (Desktop Support Technician or Support Center Analyst), CompTIA or Microsoft (Microsoft Certified Professional or Microsoft Certified Systems Administrator).
Experience: 7+ years of experience.
Compensation:
The pay rate range above is the base hourly pay range that Aditi Consulting reasonably expects to pay someone for this position (compensation may vary outside of this range depending on several factors, including but not limited to, a candidate's qualifications, skills, competencies, competencies, competencies, competencies, experience, location and end client requirements).
Benefits and Ancillaries:
Medical, dental, vision, PTO benefits and ancillaries may be available for eligible Aditi Consulting employees and vary based on the plan options selected by the employee.
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Email Alert for Desktop Support Analyst III jobs in Boston, MA, United States
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