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Account Manager

, , United States

Antioch Dodge, part of the Antioch Auto Center family, is seeking a reliable and motivated Account Manager to join our team. At Antioch Dodge, our mission is to serve the automotive needs of the Antioch, Pittsburg, Brentwood, and Oakley communities with excellence and integrity. With over 30 years in the industry, we are committed to delivering top-quality vehicles and exceptional customer service to our valued customers. As an Account Manager, you will play a crucial role in maintaining relationships with our clients, ensuring their satisfaction with our products and services.

As an integral part of the sales team, the Account Manager will be responsible for building and maintaining strong relationships with new and existing clients. Your primary focus will be on achieving sales targets and delivering a personalized experience to our customers. You will work closely with our team of automotive professionals to understand the needs of our clients and provide them with the best solutions for their automotive requirements.

Responsibilities Develop and maintain strong relationships with new and existing clients

Act as the main point of contact for customers, addressing their inquiries and providing personalized assistance

Conduct regular follow-ups with clients to ensure their satisfaction and identify areas for improvement

Collaborate with internal teams to coordinate sales activities and meet sales targets

Stay up-to-date with industry trends and competitors to identify new business opportunities

Prepare and present sales reports to management on a regular basis

Assist in resolving customer complaints and escalate issues when necessary

Requirements

Proven experience in sales or account management

Excellent communication and interpersonal skills

Strong negotiation and persuasion abilities

Ability to build and maintain relationships with clients

Familiarity with automotive products and services

Proficient in MS Office and CRM software

Goal-oriented mindset with a proven track record of achieving targets

Benefits

Health Care Plan (Medical, Dental & Vision)

Retirement Plan (401k, IRA)

Life Insurance (Basic, Voluntary & AD&D)

Paid Time Off (Vacation, Sick & Public Holidays)

Family Leave (Maternity, Paternity)

Short Term & Long Term Disability

Training & Development

Work From Home

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