Account Manager
, , United States
Antioch Dodge, part of the Antioch Auto Center family, is seeking a reliable and motivated Account Manager to join our team. At Antioch Dodge, our mission is to serve the automotive needs of the Antioch, Pittsburg, Brentwood, and Oakley communities with excellence and integrity. With over 30 years in the industry, we are committed to delivering top-quality vehicles and exceptional customer service to our valued customers. As an Account Manager, you will play a crucial role in maintaining relationships with our clients, ensuring their satisfaction with our products and services.
As an integral part of the sales team, the Account Manager will be responsible for building and maintaining strong relationships with new and existing clients. Your primary focus will be on achieving sales targets and delivering a personalized experience to our customers. You will work closely with our team of automotive professionals to understand the needs of our clients and provide them with the best solutions for their automotive requirements.
Responsibilities Develop and maintain strong relationships with new and existing clients
Act as the main point of contact for customers, addressing their inquiries and providing personalized assistance
Conduct regular follow-ups with clients to ensure their satisfaction and identify areas for improvement
Collaborate with internal teams to coordinate sales activities and meet sales targets
Stay up-to-date with industry trends and competitors to identify new business opportunities
Prepare and present sales reports to management on a regular basis
Assist in resolving customer complaints and escalate issues when necessary
Requirements
Proven experience in sales or account management
Excellent communication and interpersonal skills
Strong negotiation and persuasion abilities
Ability to build and maintain relationships with clients
Familiarity with automotive products and services
Proficient in MS Office and CRM software
Goal-oriented mindset with a proven track record of achieving targets
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Short Term & Long Term Disability
Training & Development
Work From Home