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Revvity
Jersey City, NJ, United States
Job Title Customer Support Engineer Location(s) US Remote - DC, US Remote - MD, US Remote - NJ, US Remote - PA, US Remote - VA About Us Revvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world's greatest health challenges. We pair the enthusiasm of an industry disruptor w
Job Source: RevvityDirect Recruiters Inc.
Ho-Ho-Kus, NJ, United States
Customer Support Engineer -Industry leading global manufacturer of CNC machinery -Fast-growing company w/ long history of success in the machine tool industry -Compensation between $70,000 and $90,000 depending on experience -Benefits include 401K and matching; health, dental, vision and life insurance; Company pays 100% of most benefits -Custo
Job Source: Direct Recruiters Inc.Fastly
New York, NY, United States
Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to ta
Job Source: FastlyLiferay
, United States
About Liferay Liferay is a uniquely profitable B2B enterprise software company with 1,100+ fiery-eyed employees all across Europe, the Americas, the Middle East, Asia, and Africa. As a renowned provider of enterprise open source technologies, we have been recognized by Gartner for empowering businesses around the world to solve complex digital chal
Job Source: LiferayVontas
united states
SUMMARY: Vontas is currently seeking a Customer Engineer for the North American market. This position is remote eligible or can be located at the head office in the Cedar Rapids, IA location. Travel to customer sites is required to provide assistance, training, and attend meetings, up to 50%. A Customer Engineer is the primary technical consulta
Job Source: VontasTechfueld
united states
About the job Job title : Senior Customer Support Engineer Location : Hybrid - Bay Area, California About the client Our client is an award winning software supplier focused in the areas of connected car and infotainment. They have received strong funding and are continuing to scale their business on a global scale. Overview of the role Collabora
Job Source: TechfueldFoothill Ventures
, NY, United States
**Sr. Customer Support Engineer (Blockchain)** New York / Seattle / Bay Area / Remote / Blockchain Security Engineering Blockchain Security Engineering / Full-time Our customer base is growing fast along with the features we are adding to support them. As a result, we have more questions, feedback, and tickets coming in than ever before. As we ha
Job Source: Foothill VenturesuseWeb3
, NY, United States
New York / Seattle / Bay Area / Remote **Description** Our customer base is growing fast along with the features we are adding to support them. As a result, we have more questions, feedback, and tickets coming in than ever before. As we have just launched our SkyHarbor client portal, we need a customer support specialist who can onboard both new an
Job Source: useWeb3, NY, United States
Salary Range: $80,000 to $120,000
Location: New York or Chicago (Remote)
Working Model: Remote
Our client, a dynamic player in the HealthTech sector, is seeking a skilled Customer Support Engineer to join their team remotely in either New York or Chicago.
This role presents an exciting opportunity to lead technical implementation and support initiatives for a diverse range of customers and stakeholders.
The Customer Support Engineer will play a pivotal role in technical implementation projects, serving as the go-to expert for customer onboarding and support. They will handle Tier 2 technical support tickets, collaborating closely with engineering teams to ensure timely resolutions. Additionally, this role involves spearheading process improvements, managing projects, and staying abreast of product developments to effectively communicate with clients.
The Customer Support Engineer will:
Lead technical implementation efforts for new and expanding customers.
Provide Tier 2 technical support, troubleshooting code-related issues proficiently.
Drive process improvements and streamline workflows for enhanced efficiency.
Coordinate with internal teams to deliver high-quality client projects.
Develop a deep understanding of products/services to effectively support clients.
Essential Skills:
3+ years in a similar role within the Tech sector
Proficiency in SQL and Python
Strong project management skills with the ability to lead multiple stakeholders.
Excellent communication skills to convey technical concepts effectively.
Proactive problem-solving abilities and a customer-centric approach.
Benefits:
Competitive salary range of $80,000 to $120,000.
Remote working model, offering flexibility and work-life balance.
Opportunity to work with cutting-edge technology in the SaaS/HealthTech space.
Professional development and growth opportunities within a rapidly expanding company.
We are committed to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. No person is subjected to any less favorable treatment on any discriminatory grounds on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy and maternity, race, color, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation.
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Customer Support Engineer jobs in , NY, United States
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