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Fastly
New York, NY, United States
Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to ta
Job Source: FastlyPerkinElmer
Jersey City, NJ, United States
When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world,
Job Source: PerkinElmerPerkinElmer
Jersey City, NJ, United States
When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world,
Job Source: PerkinElmerVontas
united states
SUMMARY: Vontas is currently seeking a Customer Engineer for the North American market. This position is remote eligible or can be located at the head office in the Cedar Rapids, IA location. Travel to customer sites is required to provide assistance, training, and attend meetings, up to 50%. A Customer Engineer is the primary technical consulta
Job Source: VontasRevvity
Jersey City, NJ, United States
Job Title Customer Support Engineer Location(s) US Remote - DC, US Remote - MD, US Remote - NJ, US Remote - PA, US Remote - VA About Us Revvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world's greatest health challenges. We pair the enthusiasm of an industry disruptor w
Job Source: RevvitySnippetsentry
, United States
Position Overview: SnippetSentry is seeking a talented Senior Support Engineer to join our growing team. This role is crucial for maintaining the high standard of support services we provide to our clients. The Support Engineer will handle technical support issues, manage support tickets, and ensure effective communication between the engineering a
Job Source: SnippetsentryStubHub
New York, NY, United States
StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the p
Job Source: StubHubICTerGezocht
, ID, United States
Soortgelijke vacatures omgeving Amsterdam . Stuur mij vacatures uit deze zoekopdracht Ontvang de nieuwste vacatures direct na plaatsing opICTerGezocht.nl per e-mail . Stuur mij vacatures uit deze zoekopdracht Ontvang de nieuwste vacatures direct na plaatsing opICTerGezocht.nl per e-mail . Stuur mij vacatures uit deze zoekopdracht Ontvang de nieuw
Job Source: ICTerGezochtunited states
About the job
Job title : Senior Customer Support Engineer
Location : Hybrid - Bay Area, California
About the client
Our client is an award winning software supplier focused in the areas of connected car and infotainment. They have received strong funding and are continuing to scale their business on a global scale.
Overview of the role
Collaborating closely with customers and cross-functional teams to guarantee the delivery of top-notch products and exceptional customer service, supporting our company's expansion efforts.
Key Responsibilities
First point of contact for Tier-1s, OEMs, and partners; triage CFD
Excellent debugging skills for multi-vendor scenarios; suggest workarounds and permanent solutions
Debug CFD with log analysis, test bench recreation, and validate fixes
Experience with CANoE or similar for generating CAN traffic
Collaborate with QA and development to understand CFD causes and provide feedback
Serve as liaison between customers and engineering team
Skills and Qualifications
Bachelor's degree in computer science, software engineering, or related field
Solid years of experience as an escalation engineer in data center companies
Proficient in TCP/IP networking with some automotive experience
Understanding of ECUs and automotive systems
Capable of providing multi-channel support (phone, web, email, chat)
Self-motivated with the ability to develop effective processes and meet SLAs
Skilled in cross-functional collaboration with engineering, product management, and internal teams
Confident in leading troubleshooting and escalation efforts with internal teams, partners, and vendors
Who is Techfueld?
Techfueld is a specialist search firm focused solely within E-mobility & Vehicle Technology recruitment. We offer retained, contingent and project/team builds for automotive suppliers and car manufacturers across Europe, North America, and APAC regions.
All conversations are held confidentially, and your information is only forwarded to any of our clients, should you wish to proceed. To find out more information, please visit www.techfueld.com
Senior Customer Support Engineer jobs in united states
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