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Wheeler Staffing Partners
Addison, TX, United States
Wheeler Staffing Partners is on the lookout for a dedicated IT Support Specialist who is enthusiastic about providing exceptional technical support and playing a vital role in our IT infrastructure. We are committed to our employees' growth and well-being, offering a comprehensive benefits package and a collaborative work environment. Here's what m
Job Source: Wheeler Staffing PartnersTop Stack
Dallas, TX, United States
Position Overview: The IT Support Specialist supports all technology needs onsite in Dallas, TX. Providing proactive and reactive real response to address, correct, improve and make effective and efficient application to all systems and technologies. Key Responsibilities and Essential Duties: Installs, modifies, and makes minor repairs to computer
Job Source: Top StackWheeler Staffing Partners
Addison, TX, United States
Wheeler Staffing Partners is on the lookout for a dedicated IT Support Specialist who is enthusiastic about providing exceptional technical support and playing a vital role in our IT infrastructure. We are committed to our employees' growth and well-being, offering a comprehensive benefits package and a collaborative work environment. Here's what m
Job Source: Wheeler Staffing PartnersTop Stack
Dallas, TX, United States
Position Overview: The IT Support Specialist supports all technology needs onsite in Dallas, TX. Providing proactive and reactive real response to address, correct, improve and make effective and efficient application to all systems and technologies. Key Responsibilities and Essential Duties: Installs, modifies, and makes minor repairs to computer
Job Source: Top StackAcquire BPO Pty Ltd
Irving, TX, United States
We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! L1 ICT support role, assisting US production and corporate staff for Dallas site. PD attached. Join the A-
Job Source: Acquire BPO Pty LtdEnvironmental Protection Agency
Dallas, TX, United States
Summary This position is in Region 6, Information Technology and Operations Management Branch, Information Technology Services Section. About Region 6: https://www.epa.gov/aboutepa/epa-region-6-south-central This is an office-centered position*--you must physically report to the duty station stated in this announcement on a regular basis. *EPA offe
Job Source: Environmental Protection AgencyNokia
Dallas, TX, United States
** Database Support Specialist** **** New **Come create the technology that helps the world act together** Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on peoples lives and will help us build the capabilities needed for a more productive, sustainable
Job Source: NokiaHealthmark Group
Addison
Job Description Job Description COMPANY: HealthMark Group is a leading provider of healthcare release of information solutions, dedicated to simplifying and streamlining the exchange of medical data between healthcare providers, payers, and patients. We empower healthcare organizations to securely and efficiently manage the exchange of
Job Source: Healthmark GroupCarrollton, TX, United States
Job Posting:
At Fairway, we are committed to cultivating, fostering, and preserving a culture of diversity, equity, inclusion, and belonging. We do this with dialogue and advocacy through voluntary employee-led resource groups and corporate-sponsored events. We strive to attract, recruit, hire, develop, and retain the very best employees at all levels. Fairway is committed to embracing talent and supporting a culture of inclusivity, reflective of Fairway's Core Values.
What you will do:
Provides first line support for any information technology issues
Identifies, researches, and resolves technical problems
Provides assistance by phone, remote assistance, and using the ticket system
Documents all troubleshooting steps within trouble ticket system.
Updates the internal knowledgebase with issue resolution details
Supports desktops, laptops, tablets, smart phones and applications
Escalates critical incidents to Sr. Support Analysts and/or IT Support Supervisors.
Escalates fully documented problems as required to Tier 2 support teams
Determines quickly and accurately incident scope and impact
Follows up on tickets at pre-defined intervals until resolved
What we are looking for :
3+ years of related experience
Must be available to work all scheduled hours
Must be able to work overtime as needed
Demonstrated experience researching information, problem solving, and making solid business decisions
Demonstrated experience in analytical, critical thinking, and research techniques
Demonstrated experience communicating with all levels of management
Demonstrated experience working in a fast paced and changing environment
Demonstrated experience producing accurate and detailed work on multiple projects under time pressure
Demonstrated experience with attention to detail, time management, written and oral communication, multi-tasking, and working in a team atmosphere adhering to tight deadlines
Demonstrated experience discussing complex business and technology issues with business users and customers
Basic knowledge and understanding of ITIL Foundations a plus
Solid knowledge and understanding of Windows 10 and MS Office 2010
Solid knowledge and understanding of learning additional programs
Solid knowledge and understanding of Application/Software installation and configuration
Solid knowledge and understanding of Hardware troubleshooting concepts
Solid knowledge and understanding of Network troubleshooting concepts
Solid knowledge and understanding of printer troubleshooting
Solid knowledge and understanding of Active Directory
Able to provide support for various types of smart phones and tablets.
Solid knowledge and understanding of troubleshooting Citrix issues
Solid knowledge and understanding of researching solutions to new and unfamiliar technical problems and providing documentation for the teams knowledge base
Solid knowledge and understanding of customer service and intrapersonal best practices
Fairway is an equal opportunity employer & is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law.
What Fairway can offer YOU!
Competitive compensation
Benefits include medical and dental insurance.
Life and Disability insurance
Matching 401k
Employee Stock Ownership Plan
Paid Time Off plus company-paid holidays
Employee discounts for wellness, pet insurance, auto and homeowners insurance, and MORE!
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Email Alert for IT Support Specialist jobs in Carrollton, TX, United States
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