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Vets Hired
San Diego, CA, United States
About the job Technical Support Specialist- Fully Remote Job Duties: Provide support to Ting customers by phone and email Create and maintain clear, concise and accurate documentation for internal and external use Act as liaison to ensure smooth operations and service delivery to all customers and partners Identify, report, and document technical
Job Source: Vets HiredTandem Diabetes Care
San Diego, CA, United States
Compensation ranges from $18.50 - $21.50/hr depending on location and shift. GROW WITH US: Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We’d love for you to team up with us to “innovate every day,” put “people first,” and
Job Source: Tandem Diabetes CareTandem
San Diego, CA, United States
Compensation ranges from $18.50 - $21.50/hr depending on location and shift. GROW WITH US: Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We'd love for you to team up with us to "innovate every day," put "people first," and
Job Source: TandemTandem
San Diego, CA, United States
Compensation ranges from $18.50 - $21.50/hr depending on location and shift. GROW WITH US: Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We’d love for you to team up with us to “innovate every day,” put “people first,” and
Job Source: TandemVets Hired
San Diego, CA, United States
About the job Technical Support Specialist Technical Support Specialist Duties and Responsibilities Assist customers with remote (phone and email) troubleshooting issues ranging from networking to hardware failures. Provide technical and data analysis support to internal data analyst teams and to authorized service contractors providing field supp
Job Source: Vets HiredHowden Group Holdings
San Diego, CA, United States
At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world. The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent
Job Source: Howden Group HoldingsHowden Group Holdings
San Diego, CA, United States
At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world. The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent
Job Source: Howden Group HoldingsmyGwork
San Diego
This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community. At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world. The focus on bein
Job Source: myGworkSan Diego, CA, United States
About the job Technical Support Specialist - Remote US
Apply today if you:
Are passionate about the customer experience and have previous experience assisting customers via email or live chat
Can autonomously troubleshoot and further investigate technical issues to fix a problem and ultimately take full ownership to provide a full resolution to the customer
Are an expert at learning software, interested in building knowledge around API's and CRM integrations, and has an intuition toward solving technical problems
Excellent verbal and written communication skills
What you'll get to do everyday:
Work 100% remotely to assist our customers and effectively resolve issues through email, chat, and other communication methods as needed
Provide positive support & guidance to marketers, salespeople, and service professionals across our customer base that use our platform
Communicate thoughtful, customized solutions that help customers move forward and grow their business
Show composure, resilience, and flexibility as customer needs evolve and case volume changes
Develop and maintain comprehensive knowledge to diagnose software issues, engaging with our product and engineering teams to solve more complex product issues
Collaborate with account managers or sales teams to identify opportunities for existing customers to grow their existing account
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Email Alert for Technical Support Specialist - Remote US jobs in San Diego, CA, United States
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