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Vets Hired
San Diego, CA, United States
About the job Technical Support Specialist Technical Support Specialist Duties and Responsibilities Assist customers with remote (phone and email) troubleshooting issues ranging from networking to hardware failures. Provide technical and data analysis support to internal data analyst teams and to authorized service contractors providing field supp
Job Source: Vets HiredHowden Group Holdings
San Diego, CA, United States
At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world. The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent
Job Source: Howden Group HoldingsHowden Group Holdings
San Diego, CA, United States
At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world. The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent
Job Source: Howden Group HoldingsAmentum
San Diego, CA, United States
Amentumis a government services provider of strategic solutions to the defense, homeland security, and the Intelligence Community. Amentum provides intelligence analysis and security, training and education, and intelligence supportstrategy and policy support, intelligence and operations support, program management, and international business devel
Job Source: Amentumthyssenkrupp
Poway, CA, United States
thyssenkrupp Bilstein of America, Inc. is a world class manufacturer of suspension solutions headquartered in Hamilton, Ohio USA. thyssenkrupp Bilstein of America supplies products to a wide range of Original Equipment Automotive Manufacturers as well as Aftermarket and Motorsports customers. Our Aftermarket operations are based out of Poway, CA an
Job Source: thyssenkruppTandem Diabetes
San Diego, CA, United States
** Customer Technical Support Specialist** **Job Category****:** Technical Service **Requisition Number****:** CALLC005887 Showing 1 location **Job Details** **Description** **Compensation ranges from $21/hr - $24.15****/hr depending on shift.** **GROW WITH US:** Tandem Diabetes Care is dedicated to making the lives of people with diabetes better a
Job Source: Tandem DiabetesPlatform Science Inc.
San Diego, CA, United States
**Safety** **,** **Driver Experience** One Team We proudly welcome people of various backgrounds, abilities, and perspectives to join us in creating a better road for the future Resiliency Work with a team that thinks outside the box to come up with innovative solutions **Leading by example** We offer lots of learning opportunities, including leade
Job Source: Platform Science Inc.ThyssenKrupp Bilstein of America
Poway, CA, United States
Company thyssenkrupp Bilstein of America, Inc. is a world class manufacturer of suspension solutions headquartered in Hamilton, Ohio USA. thyssenkrupp Bilstein of America supplies products to a wide range of Original Equipment Automotive Manufacturers as well as Aftermarket and Motorsports customers. Our Aftermarket operations are based out of Pow
Job Source: ThyssenKrupp Bilstein of AmericaSan Diego
This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community.
At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world.
The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key.
DUAL North America, Inc. is seeking a
Technical Support Specialist Reports to: IT Manager
Travel: 0-10%
Work Environment: On-site, San Diego
Salary Range: $65,000.00-$90,000.00
About the role:
DUAL North America, Inc. is seeking a Technical Support Specialist to join the team. The Technical Support Specialist provides the initial response to support tickets logged in the corporate ticketing system. This individual is responsible for a timely and professional response to the end user, including follow-ups, from ticket inception through ticket resolution.
Essential Functions:
Support end user IT support requests, including hardware and software troubleshooting, in a Windows 10/11 and Windows Server 2016+ environment
Provide outstanding professional and customer-friendly technical and customer support
Ensure timely resolution of tickets, including recording, tracking, and provide follow-up as needed
Review all IT support tickets, track progress, and update relevant information through resolution
Assist with new PC set-ups
Assist with conference room set-ups ahead of meetings
Assist with software and hardware updates/upgrades
Troubleshoot printers and copiers
Assist with cloud VoIP phone administration
Manage user accounts and third party applications
Maintain and update IT documentation including inventory/asset tracking and knowledgebase systems
Be punctual, responsible, and responsive
Be a motivated self-starter requiring little to no supervision
Job Requirements (education, experience, skills):
3+ years' experience in a Windows environment
College degree, IT certification, or equivalent work experience preferred
Exceptional analytical and time-management skills
Ability to handle multiple tasks in a fast-paced environment with attention to detail
Be punctual, responsible, responsive, and professional
What we offer:
A career that you define. Yes, we offer all the usual rewards and benefits - including medical, dental, vision, a wide variety of wellbeing offers, competitive salary, unlimited PTO, 401k with company match, paid volunteer days and more.
We provide an environment where new ideas are encouraged and celebrated, where people who want to have a real hand in our success thrive. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community.
EEO Statement:
We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect. DUAL North America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. DUAL will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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Email Alert for Technical Support Specialist jobs in San Diego
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