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IPIC Theaters, LLC
Austin, TX, United States
Job Description Guest Services Accountable for providing guests with friendly and prompt service while taking ticket reservations in person and over the phone. Responsibilities: Greet guests in a friendly, genuine way and answer questions with firm knowledge about movie times and seating. Provide guests with in depth membership information and
Job Source: IPIC Theaters, LLCTexas Dept of Health and Human Services
Austin, TX, United States
Texas Dept of Health and Human Services - JobID: 599094 [Customer Service Representative] As a Customer Service Representative at Texas Dept of Health and Human Services, you'll: Respond to external and internal customer requests and inquiries according to specific guidelines and procedures; Research information to resolve customer service problems
Job Source: Texas Dept of Health and Human ServicesKodiak Building Partners
Austin, TX, United States
Overview: Company Description: Established 1988, FBS Appliance is the largest appliance contract distributor in Texas. With showrooms in Austin, College Station, Corpus Christi, Grapevine, Fort Worth, Houston, and San Antonio, we supply more than 60 different brands of appliances. Core Values: Embrace the Culture No Right Way to Do the Wrong Thing
Job Source: Kodiak Building PartnersAplusfcu
Austin, TX, United States
Job Title Dealer Services Rep. I Location Austin, TX 78752 US (Primary) Education High school diploma or GED Job Description **A+FCU is growing and we are seeking a dynamic individual to assist with the processing for our Indirect Loans. Your role will be to provide outstanding service to internal members and perform a variety of support functions
Job Source: AplusfcuMister Car Wash
Cedar Park, TX, United States
Working at Mister Car Wash is all about opportunity -to be part of a team, achieve your goals, and have fun in a fast-paced environment. And with new stores in development, Mister has room for every team member to grow their career. Come work for us! We're currently seeking a Guest Service Specialist. WHAT YOU WILL DO: Work with an amazing
Job Source: Mister Car WashMcDonald's
Austin, TX, United States
McDonald's - 5762 MOPAC EXPY N [Crew Member / Restaurant Associate] As a Guest Service Rep at McDonald's, you'll: Perform cashier duties; Assist customers at the kiosk Assembling; Deliver mobile orders Assembling Uber Eats orders, if applicable; Interact with customers/helping them with condiments and other concerns; Greet guests and communicate wi
Job Source: McDonald'sBluegreen Vacations
Austin, TX, United States
Location: Location: Guest Service Representative in Austin, TX by Bluegreen Vacations **Location:** **Experience:** Not Specified **Job Description** The Customer Service Representative at the **Barton Creek Square** will serve two primary functions at the guest service desk (GSD) in Simon malls at **2901 S Capital of Texas Hwy, Austin, TX 78746.**
Job Source: Bluegreen VacationsHersha Hospitality Management, LP
Austin, TX, United States
Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator - Front Office Manager or Sales Manager Your Focus * Immediately greet guests and offer to assist with their needs. *
Job Source: Hersha Hospitality Management, LPAustin, TX, United States
**POSITION TITLE:** Guest Service Representative
**REPORTS TO:** Guest Service Manager/ Assistant General Manager / General Manager
**POSITION SUMMARY:**
A Guest Service Representative is responsible for all guest interaction at the front desk including guest registration, departure processing, and communication of hotel services. Extremely customer focused, this role creates opportunity for an engaging, outgoing personality to shine and create a positive guest experience. Other duties may include processing forms of payment and responding to guest inquires. This position will be responsible for following all procedures and duties set by management, which may include tasks outside of standard front desk operations. You are responsible for creating a positive guest experience to the standards set forth by showing a high level of ownership and responsibility.
**DUTIES AND RESPONSIBILITIES:**
* Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and brand goals.
* Perform quality assurance (QA) requirements for department.
* Ensure that all policies, procedures, federal, state and local ordinances with regard to personnel, security, cash handling, guest relations and safety are followed.
* Remain highly visible and readily available for guests at all times.
* Take initiative to offer assistance or answer questions throughout the hotel.
* Adhere to hotel credit policies and procedures, including credit card authorization, direct bill accounts, cash-payments, incidentals deposits, etc.
* Manage guest complaints, ensuring superior guest satisfaction. Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Take as much ownership as possible and follow up to ensure completion and guest satisfaction.
* Greet, register, suggestively sell (and upsell) rooms, issue room keys, and assign rooms to guests in an efficient, warm and friendly manner.
* Answer inquiries pertaining to the hotel and its amenities, local food, area attractions and provide travel directions.
* Accurately check out guests and communicate departures with housekeeping staff.
* Make, confirm and cancel reservations via telephone, computer and in writing.
* Answer and route internal and external phone calls in an articulate, friendly manner using prescribed procedures.
* Update the shift-to-shift log regularly and accurately to ensure proper communication between shifts is maintained.
* Maintain the cleanliness and organization of the hotel lobby, coffee stations, and front desk area.
* All other duties as assigned/required.
**POSITION REQUIREMENTS:**
* Must be able to communicate in English both written and verbally.
* Must be able to stand for long periods of time.
* Must be able to lift 20 lbs.
Company : Vista Host Inc
Position : Guest Services Rep
Status : Part Time
Shift : First (Day), Second (Afternoon)
Req # : 6763658
Date Posted : January 04, 2022
Location : 13001 Center Lake Dr., Austin, US, TX, 78753
Job Category : Hotel Operations
**Select Desired Location(s)**
Email Alert for Guest Services Rep jobs in Austin, TX, United States
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