Communications Coordinator

Dallas, TX, United States

Assist the Ministry Advancement department in the implementation and monitoring of communication activities for Oak Cliff Bible Fellowship (OCBF) and affiliate organizations including advertising strategies, brand and image enhancement, as well as graphic design and layout of projects.

Essential Duties and Responsibilities ( Other duties may be assigned )

Participate in an annual strategic marketing planning session for to development and implement a comprehensive marketing plan to maximize membership, ministry, and revenue growth for (OCBF) and affiliate organizations.

Participate in weekly staff meetings of the Ministry Advancement department.

Assist with preparing and monitoring the budget for the Ministry Advancement department.

Assist with developing promotional strategies for Oak Cliff Bible Fellowship and affiliates.

Work with the Ministry Advancement team on promotional activities for church-wide events and assist ministry departments in developing promotional strategies and materials for their special events.

Coordinate the organization, management, and assignment of marketing projects using the department’s project management application.

Assist the Ministry Advancement team with the creation of promotional media, specifically in copywriting tasks for web pages, commercial ads, e-bulletins, marketing campaigns, annual reports, brochures, social media, texts, multimedia presentations and other promotional products such as t-shirts, posters, flyers, etc. for programs and events that target OCBF members and the public at large.

Oversee the timely, accurate and quality completion of tasks related to the execution of all marketing projects, including copywriting, graphic design, new web pages, web updates, email marketing, audio/video and database functionality and content support.

Maintain knowledge of fundamental project management processes, methodologies, tools and techniques with the ability to adapt them to the organization.

Oversee the organization, management and filing of the department’s marketing assets, including graphics, photos, documents, videos, audio recordings, presentations, etc., in Dropbox and SmugMug.

Oversee the design of identity systems and trademarks for Oak Cliff Bible Fellowship and affiliate organizations.

Assist the Executive Director in creating activities that increase participation in the use of Oak Cliff Bible Fellowship’s websites.

Identify training needs and prepare and deliver technical training to contributors and others on the use of authoring language, conversion tools, and other website methods and techniques, as appropriate.

Provide training to church staff on web standards, protocol, and approvals.

Oversee the ongoing evaluation of website software and hardware to ensure the continued and future effectiveness and efficiency of the websites.

Interface with the Information Technology department and the church’s website for compliance with technical processes established by the church and in application/ hardware troubleshooting to resolve problems in a timely manner.

Assist the Ministry Advancement Director with ensuring the content and technical quality of video, graphic and web design/layout of all projects administered by the Ministry Advancement team and outsourced contractors.

Remain current with the latest technologies used by digital media, project management, artificial intelligence, social media, graphic design and web communities.

Work closely with the Ministry Advancement Assistant to keep abreast of all OCBF church and affiliates events and programs for proper scheduling, assignment and management of tasks.

Interact professionally, courteously, and in a timely manner with OCBF ministries on their communication and promotional needs in the Spirit of the Ministry.

Enhance professional growth and development through participation in continuing education courses, professional organizations, seminars and workshops, reading current literature and maintaining professional contacts in the community.

Provides additional assistance as required to support the efforts of the department.

Performs to strengthen the coordination and cooperation of all organizational components of Oak Cliff Bible Fellowship Church, its affiliates in general, and the Ministry Advancement department in particular.

To perform the job successfully, an individual should demonstrate the following competencies:

Attendance/Punctuality – Is consistently at work and on time. Ensure work responsibilities are covered when absent. Arrive at meetings and appointments on time.

Cost Consciousness – Work within approved budget. Develop and implements cost saving measures. Contribute to profits and revenue. Conserve organizational resources.

Customer Service – Demonstrate the ability to manage difficult or emotional customer situations. Respond promptly to customer needs and service requests. Solicit internal and external customer feedback to improve service.

Delegation – Delegate work assignments. Match the responsibility to the person. Give authority to work independently. Set expectations and monitors delegated activities. Provide recognition for results.

Dependability – Follow instructions, respond to management direction. Willing to commit to long hours of work when necessary to reach goals.

Diversity – Demonstrate knowledge of EEO policy. Show respect and sensitivity for cultural differences. Educate others on the value of diversity. Promote a harassment-free environment. Build a diverse workforce.

Design – Generate creative solutions. Has the ability to translate concepts and information into images. Use feedback to modify designs. Apply design principles. Demonstrate attention to detail.

Ethics – Inspire the trust of others by keeping commitments and working with integrity and ethics. Uphold organizational values.

Interpersonal Skills – Focus on solving conflict, not blaming. Treat others with respect. Maintain confidentiality. Listen to and accept feedback from others and remain open to new ideas. Keep emotions under control.

Leadership – Exhibit confidence in self and others. Inspire and motivate others to perform well. Effectively influence actions and opinions of others. Accept responsibility for own actions and forsubordinates’ activities.

Managing People – Include staff in planning, decision-making, facilitating and process improvement. Make self available to staff. Provide regular performance feedback. Develop subordinates’ skills and encourage growth. Foster quality focus in others. Continually works to improve supervisory skills.

Mathematical Skills – Ability to apply concepts of basic algebra and geometry and to present numerical data effectively.

Oral Communication – Communicate primarily in English. Speak clearly and persuasively in positive and/or negative situations. Listen to get clarification. Respond well to questions. Clearly communicate ideas in a group during meetings and when making presentations.

Planning/Organizing – Prioritize and plan work activities. Use time efficiently. Plan for additional resources. Set goals and objectives. Organize or schedule other people and their tasks. Develop realistic action plans.

Problem Solving – Identify and resolve problems in a timely manner and demonstrate the ability to develop alternative solutions. Gather and analyze information skillfully. Work well in group problem solving situations. Demonstrate reason even when dealing with emotional topics.

Professionalism – Approach others in a tactful manner by showing respect and consideration regardless of status or position. React well under pressure.

Project Management – Coordinate and develop project plans and manages project team activities. Communicate changes and progress. Complete projects on time and within set budget.

Reasoning Ability – Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

Safety and Security – Observe safety and security procedures. Determine appropriate action beyond guidelines. Report potentially unsafe conditions. Use equipment and materials properly.

Teamwork – Balance team and individual responsibilities. Exhibit objectivity and openness to others’ views. Give and welcomes feedback. Contribute to building a positive team spirit. Put success of team above own interests. Able to build moral and group commitments to goals and objectives. Support everyone’s efforts to succeed.

Written Communication – Write various reports and other correspondence clearly and informatively and can vary writing style to meet needs, primarily in English. Edit work for spelling and grammar. Able to read and interpret written information.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience A Bachelor’s Degree in Marketing, Communications or the equivalent.

Strong working knowledge of digital media technologies.

Experience with a variety of computer graphics and desktop publishing programs.

Familiarity with web design standards.

Excellent writing skills, writing copy for various media such as print, web, social media, email marketing, presentations, and reports.

Excellent communication skills: clear, articulate, and professional in speaking and writing.

Excellent organizational skills: able to set priorities and achieve goals.

A working knowledge of community resources.

Required Skill Set Proficient in Microsoft Office Products such as Word, Powerpoint and Excel

Working knowledge of Adobe Creative ?Cloud Apps such as Photoshop, Premiere Pro, Acrobat Pro, Frame, etc.

Proficient in Copywriting and Editing Apps such as Grammarly, ChatGPT, HubSpot and Canva.

Competent working on dual platforms (MAC and PC).

Spiritual Commitment All employees are expected to commit to Christ and to the philosophy, ministry and vision of OCBF and to help the church to meet the spiritual, social, emotional and physical needs of the church family.

Members are asked to commit to:

Consciously pursuing spiritual growth by participating in the vital experience of the church (Education, Fellowship, Outreach and Worship).

Faithfully give at least 10% of their income to the ministry of OCBF.

Faithfully serve in one of the ministries of the church in a volunteer capacity.

Agree to read and function under the guidelines and authority of the Church Constitution and By-Laws.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

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