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OpenReq
San Francisco, CA, United States
Overview RepairWise is looking for a Service Advisor to deliver best-in-class consumer experiences in electric vehicle maintenance and repair. This role requires a substantial amount of engagement with customers, repair shops and internal teams. The ideal candidate excels in delivering great customer experiences white having some technical skills i
Job Source: OpenReqTHE FORD STORE SAN LEANDRO
San Leandro, CA, United States
Hourly Pay + Commission possibly making $50 - $200k per year. "TOP DOG" Service Advisor Wanted Are you a top performer and consistently deliver the best numbers in your service department? Is your compensation package reflecting your "TOP DOG" status? We are looking for a few talented service advisors to join our team of all stars. We have a fun
Job Source: THE FORD STORE SAN LEANDROPrice Family Dealerships
Palo Alto, CA, United States
Job Type Full-time Description Duties and Responsibilities: Responsible for understanding and complying with California Labor Code and all wage and hour laws, including but not limited to compensating employees for all hours worked; providing meal, rest, and recovery periods; and maintenance of accurate time records. Responsible for complying wi
Job Source: Price Family DealershipsVictory Toyota of San Bruno
San Bruno, CA, United States
Job Description Job Description Job Description: Victory Automotive Group Inc. has been recognized as one of the Top 25 ranked Privately Held Companies for 2023! Automotive Service Advisor Victory Automotive Group is family owned and operated since 1997 with over 40 locations across the United States. We provide the best opportunities for all emp
Job Source: Victory Toyota of San BrunoSwickard Auto Group
Palo Alto, CA, United States
Job Type Full-time Description We are fueled by our goal to be #1 in sales and service in the communities we serve while redefining the car buying experience and delivering personalized service to our guests. We believe in empowering our employees to delight our customers, by fostering an entrepreneurial and creative culture. If you are an out-o
Job Source: Swickard Auto GroupMazda San Francisco
San Francisco, CA, United States
Family-owned since 1947, Royal Automotive Group is driven by a passion for people - most importantly, our employees. With continuous training and development, our employees are constantly being promoted within the ranks moving our company forward as we grow and expand. Multiple Advisors have been promoted into Service Manager roles across our 4 sto
Job Source: Mazda San FranciscoVolvo San Francisco
San Francisco, CA, United States
Family-owned since 1947, Royal Automotive Group is driven by a passion for people - most importantly, our employees. With continuous training and development, our employees are constantly being promoted within the ranks moving our company forward as we grow and expand. Multiple Advisors have been promoted into Service Manager roles across our 4 sto
Job Source: Volvo San FranciscoJaguar Land Rover San Francisco
San Francisco, CA, United States
Job Description: We are fueled by our goal to be #1 in sales and service in the communities we serve while redefining the car buying experience and delivering personalized service to our guests. We believe in empowering our employees to delight our customers, by fostering an entrepreneurial and creative culture. If you are an out-of-the-box thinker
Job Source: Jaguar Land Rover San FranciscoSan Mateo, CA, United States
Job Description Job Description At Downtown Auto Center, we value our employees and we treat them like family. Each team member can take advantage of our ongoing training programs, advancement opportunities, and progressive culture. We love to develop our employees and promote from within. We want to help your career but we don't want your personal life to take a hit because of it. Daily life at Downtown Auto Center is the best in the business and we're sure you'll see why! When you come to work for us, you can look forward to these added benefits and employee perks!
What We Offer
Medical, dental, and vision insurance
Paid sick time
Paid vacation time
401K
Direct deposit
Responsibilities Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
Ensure the daily inventory of technicians' time is consistently sold to service customers.
Distribute work between technicians efficiently.
Answer technical questions about vehicle problems, warranties, services, and repairs.
Maintain Customer Happiness scores at or above company standards.
Assist in diagnosing vehicle problems; order parts and tools as necessary.
Oversee administration of warranty claims as well as training and supervising of service department.
Set schedules and assigns tasks to service department employees.
Reinforces company policies and adheres to company standards.
Encourages compliance with applicable laws and regulations.
Maintain good working relationship with factory(s) and foster positive employee relations.
Collaborate with upper management to make service department hiring and discipline decisions.
Qualifications Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance
Consistent record of service and sales success
Strong record of positive customer satisfaction results
Team-oriented and self-motivated
Able to work with little supervision
Clean driving record and valid driver’s license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Service Advisor jobs in San Mateo, CA, United States
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