Director - Communications

Philadelphia, PA, United States

Philadelphia, PA, USA ● Virtual Req #3698

At Diversified, we don't just follow tech trends - we set them by leveraging the best in technology and ongoing advisory services to transform businesses. Our comprehensive suite of solutions is engineered to help our clients build connections that make a difference – whether by inspiring viewers, engaging associates, motivating audiences, or streamlining and safeguarding operations.

Our dedicated teams craft solutions experienced by millions every day including:

Delivering the fan experience at one of 100+ sports facilities for the NFL, MLB, NBA, NHL, MLS, NCAA

Building the first fly pack broadcast system transportable by air - bringing the 2022 World Cup and Super Bowl into homes across the world

Engineering the first high-density pixel canvas to display HD content at that scale for the Vornado, Marriott Marquis LED Display in Times Square, NY

Empowering and monitoring communication and collaboration solutions within multi-national companies around the globe

We are seeking a Director of Communications to lead the development and execution of comprehensive internal communication strategies to enhance employee engagement, promote organizational goals, and ensure consistent messaging throughout the company. This role requires a strategic thinker with exceptional communication/writing skills, business acumen and the ability to manage competing priorities and drive change across a dynamic organization. This role will both lead the internal communications function, and act as the primary writer for C-level Executive internal and external communications.

Key Responsibilities

• Strategic Planning: Lead the development, implementation and ongoing evaluation of an aggressive and comprehensive strategic communication strategy aligned with the company's vision, values, and goals.

• Internal Executive Communication: Collaborate with senior leadership to craft and deliver key messages, speeches, presentations, publications, and town hall meetings, both internally and externally. Work with CEO to craft internal messaging campaigns. Create content strategy for speakers at key internal events.

• External Executive Communication: Work with CEO and key executives to ideate and craft external thought leadership messaging and campaigns aligned with company strategy. Cultivate and maintain relationships with media outlets and partners to maximize exposure and coverage.

• Content Development: Lead a team that will create, curate, and manage high-quality content for various internal communication channels, including intranet, newsletters, emails, and SharePoint.

• Measurement: Establish metrics to assess the effectiveness of internal communication efforts and continuously improve strategies based on feedback and data analysis.

• Team Leadership: Lead and mentor a team of internal communication and Change Management professionals, providing guidance, support, and professional development opportunities.

• Collaboration: Collaborate with the marketing team to align messaging and leverage content for cross-channel and cross-audience use

• Crisis Communication: Develop and manage internal communication strategies and protocols for crisis situations as needed

Qualifications

• Minimum of 7-10 years of experience in a corporate communication related role, with at least 3-5 years in a leadership position. At least 3 years of experience supporting communication at the C-level.

• Deep expertise in writing and editing, with a proven ability to write with specific brand and/or leaders’ voices in mind

• Strong business acumen with the ability to understand complex business and financial concepts and translate them into simple, concise language that is easily understood by all employees.

• Proven experience in managing large-scale communication projects and initiatives through ambiguity.

• Strong leadership and team-building capabilities, with proven ability to develop, mentor and teach teams.

• Ability to influence and build relationships with stakeholders at all levels.

• Ability to work in a fast-paced environment with multiple initiatives and competing priorities.

• Demonstrated knowledge of key internal communications platforms and processes; experience implementing company intranet software desirable.

Executive Writing samples required (internal and external)

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Diversified is an equal employment opportunity employer and all aspects of employment will be based on job requirements, individual qualifications, merit, performance and business needs. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, veteran status, age, disability or genetic information, or any other applicable characteristic protected under federal, state or local law. We celebrate diversity and encourage people of all backgrounds to apply for available positions. Individuals needing assistance or an accommodation to complete an application due to a disability, may contact Human Resources at

Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

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