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Technical Account Manager

Baltimore, MD, United States

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Job Description

The Technical Account Manager (TAM) is responsible for actively driving and managing the post sales process with Enterprise-level customers. The TAM must be able to articulate the company's technology and product positioning to both business and technical users. Must be able to identify all technical and business issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process.

Responsibilities:

This is a sales role providing product and technical support for assigned accounts

Identify and develop potential new business opportunities as well as uncover upsell opportunities within assigned accounts

Provide product and technical support for assigned accounts

Identify and develop potential new business opportunities

Convey customer requirements to Product Management, Marketing and Engineering teams

Provide functional and technical support to customers

Respond to customer questions on technical and business related issues

Deliver high-level and detailed sales presentations

Responsible for attending conferences, seminars, etc

Qualifications:

Ideal candidate must be self-motivated with strong knowledge in security and compliance space: Vulnerability Management, Policy Compliance, Intrusion Detection Systems IDS, Intrusion Prevention Systems IPS, Network Scanners, PCI, Policy Compliance and Audit Tools, other enterprise security solutions

Knowledge in variety of Federal Regulatory Compliance issues a plus: ISO 27001, HIPAA, GLBA, Sarbanes Oxley SOX, etc.

Must possess strong presentation skills and be able to communicate professionally in response to emails, RFPs and when submitting reports

Must be comfortable interacting at all levels within customer organizations, i.e., from C-level to front-line technical staff

Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches

5-7 years relevant experience

Bachelor degree or equivalent experience

Excellent written and oral communication skills

Able to travel throughout sales territory

'Big 4' or similar consulting experience a plus

*************************************************

Annual Salary Guidelines: $110,000 - $150,000 [OTE]

Qualys is an Equal Opportunity Employer, please see our EEO policy.

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