Vice President Operations
Austin, TX, United States
Way helps businesses unlock the power of brand activations.
Headquartered in Austin, Texas, with a European office in Paris, we are building the world’s first B2B software platform that enables consumer brands to launch experiences and activations at scale. In a world where 76% of consumers would rather spend their money on experiences over material goods, Way provides the technology for brands to meet this rapidly changing consumer behavior. Our platform provides the infrastructure for any brand to launch experiences using software-driven automation to drive new revenue, build brand loyalty, and streamline operational processes that go into executing on experiences at scale.
Founded in May of 2020, Way already supports hundreds of leading brands in the hospitality space, including Accor, Auberge Resorts Collection, Hyatt, as well as iconic independents such as The Little Nell in Aspen and Meadowood Napa Valley. We are a post-Series A stage company backed by Tiger Global, MSD Capital (Michael Dell), and others, growing high single digits month-over-month on average.
The Role:
● We are looking for a strategic, dynamic, and highly efficient Vice President (VP) of Operations to join our senior leadership team. In this pivotal role, you will oversee the company's operations to ensure sustainable growth and operational excellence. You will also oversee our finance and accounting functions.
● You will initially taken on a team of two direct reports across accounting and revenue operations, with the ability to expand the department throughout the year. Reporting directly to the Co-Founder & CEO, you will be a key figure in shaping our company's future, optimizing our operational efficiency, and securing our financial health as one of the senior leaders alongside our co-founders.
Key Responsibilities:
● Direct and oversee all aspects of the company’s operational and financial functions, including budget management, forecasting, investments, and asset management.
● Hire, mentor, and develop a high-caliber Operations & Finance team capable of supporting the company’s growth, covering all critical areas such as financial planning, analysis, operations management, and corporate finance.
● Design and implement business strategies, plans, and procedures to promote company culture and vision, setting comprehensive goals for performance and growth alongside the CEO.
● Collaborate with other executive team members, including the VP of Marketing, Chief Product Officer, and VP Revenue, to develop a cohesive strategy for scaling the business effectively.
● Spearhead the development of sophisticated financial models and analyses to guide strategic decision-making and to improve operational and financial performance.
● Establish policies that promote company culture and vision through its operations and ensure compliance with all regulatory laws and guidelines.
● Lead the company in annual financial planning, provide detailed and accurate financial forecasts, and present financial metrics both internally and externally.
● Explore and execute opportunities for partnerships to drive business growth in alignment with the CEO and other stakeholders.
● Work alongside the CEO in managing existing investor relations and new investor/fundraising initiatives.
Requirements:
● Proven executive experience with a minimum of 6-8 years in operations and/or finance leadership within a Series B to Series C+ startup that has scaled from $10M to $100M ARR or beyond, or former founder/CEO
● Strong understanding of B2B SaaS operational and financial dynamics, with experience in managing both “back of house” (operations, finance) and interfacing with “front of house” roles.
● Demonstrated ability to build, lead, and scale an operations and finance team through significant growth phases.
● Experience in or exposure to the hospitality, travel, and/or real estate industries is highly valued but not mandatory for this role.
Candidates are required to be located in or willing to move to Austin within 60 days of start date. Occasional travel 1-3 times per year between our offices in Austin & Paris may be required.
Due to a high volume of candidates, we may not be able to respond to all applications.
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