Vice President of Operations
Austin, TX, United States
Are you passionate about the intersection of excellence and healthcare operations?
As the Vice-President of Operations, you will play a pivotal role in shaping the landscape of our healthcare facilities. Your mission: inspire, motivate, and support on-site management teams to deliver the highest levels of excellence in healthcare food service and support services. You will set clear performance expectations, ensuring compliance across multiple accounts, champion innovative programs and initiatives, and foster a culture of inclusion and success.
Your responsibilities will encompass budget management, data analysis, and policy implementation, all while building positive relationships between HHS and our partner facility administration.
Join us on this exciting journey to revolutionize healthcare dining, one delicious meal at a time. Your culinary expertise and leadership skills will be the driving force behind our commitment to patient satisfaction, safety, and more.
Salary: $140,000 - $150,000/yr
Due to the needs of this role candidate's primary residence must be located in Texas, USA.
Vice President of Operations
Oversee and support HHS operations at multiple locations across a region. Motivate on-site management teams and drive success by creating a positive culture and implementing HHS programs and ensuring that policies and best practices are followed.
Responsibilities
Protect and support HHS standards for quality at all of the facilities across a region
Direct and organize budgetary performance to maintain costs and maximize profits
Coach and mentor managers and team members to drive success and create a pipeline of promotable leaders for future growth
Encourage and inspire on-site teams to achieve a high level of success and create an inclusive work environment
Champion new programs and initiatives to drive adoption at the account level
Perform inspections and assessments and set achievable goals based on current outcomes
Support recruitment, training, and retention for on-site management teams
Monitor the implementation and effectiveness of policies and programs that support patient satisfaction, safety, and more
Manage multiple budgets and drive fiscal responsibility and maximize profits
Foster positive relationships between HHS and partner facility administration
Analyze data and make adjustments to meet facility, budget, and compliance goals
Provide hands-on assistance as needed to support positive outcomes
Skills
Interpersonal Skills: Ability to interact with individuals at all levels of the organization
Communication: Effective written, spoken, and non-verbal communication
Customer Service: Service-oriented mentality with a focus on exceeding expectations
Professionalism: Maintain a positive and professional demeanor
Decision Making: Ability to quickly make sound decisions and judgments
Proactivity: Self-motivated with the ability to effectively prioritize projects and needs
Team Player: Willingness to provide support where needed to achieve outcomes
Business Ethics: Demonstrate integrity, respect, and discretion in all business dealings
Organization: Attention to detail and ability to effectively manage tasks in a fast-paced environment
Requirements
5+ years of experience managing operations across multiple locations
Computer skills including word processing, spreadsheets, email, and ordering platforms
Ability to travel a minimum of 75% of the time
Must be willing to relocate for promotion opportunities
Not Required But a Big Plus
Experience working in a hospital environment
Proficiency in languages other than English, especially Spanish
Familiarity with OSHA, The Joint Commission, and other regulatory guidelines
What We Offer
Paid time off (vacation and sick)
Medical, dental, and vision insurance
Employee assistance program (EAP)
401(k) with employer match
Employee resource groups (ERGs)
Career development and ongoing training
Important to Know
To comply with CMS mandates, all HHS employees working in healthcare must be fully vaccinated against COVID-19 or have an approved exemption (medical or religious) upon start of employment.
Veterans and candidates with military experience are encouraged to apply.
HHS is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion.
Who is HHS
HHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six industries.
We are growing rapidly and seeking motivated leaders to join us for the next stage of our journey. We support and encourage growth from within and believe that we have countless future leaders in our organization who are waiting for their next opportunity. Our Diversity, Equity, and Inclusion (DEI) Team supports a work environment where individuals of all backgrounds are heard, respected, and encouraged to grow.
Brand: HHS Culinary and Nutrition Solutions, LLC
Address: , - 78701
Property Description: Austin , TX
Property Number: Shell0003
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