Email Alert for
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
BL Technical Services Inc
Rockville, MD, United States
Benefits: Life Insurance Disability Insurance 401(k) Health insurance Opportunity for advancement Paid time off Benefits/Perks Two Weeks Paid Vacation 40 Hours Flex Time (Sick/Family Emergency) Health Insurance Short & Long-Term Disability Insurance Life Insurance Flexible Work Environment Full Time: Monday through Friday, 8 AM to 5 P
Job Source: BL Technical Services IncRapid Finance
Bethesda, MD, United States
Job Description Job Description About the Role: We are seeking a highly motivated and results-oriented Desktop Support Specialist to join our IT team. In this role, you will play a vital role in supporting our core IT infrastructure and ensuring smooth operations for our users. You will be responsible for a variety of tasks, including system admi
Job Source: Rapid FinanceRapid Financial Services, LLC
Bethesda, MD, United States
About the Role: We are seeking a highly motivated and results-oriented Desktop Support Specialist to join our IT team. In this role, you will play a vital role in supporting our core IT infrastructure and ensuring smooth operations for our users. You will be responsible for a variety of tasks, including system administration, user management with A
Job Source: Rapid Financial Services, LLCUnavailable
Rockville, MD, United States
Overview Exciting Future Job Opportunities at TISTA: Desktop Support Specialist NOTE: We are not currently hiring for this position but will be soon. In anticipation of us hiring for this role, feel free to apply and we will keep your resume in our database. At TISTA, we are dedicated to pushing the boundaries of technology to develop innovati
Job Source: UnavailableLCG, Inc.
Rockville, MD, United States
Job Description Job Description Location: Rockville, MD (Hybrid) LCG is a minority-owned technology consulting firm that has been a trusted partner to more than 40 federal agencies, including 21 of the 27 Institutes and Centers (ICs) at the National Institutes of Health (NIH). For over 25 years, LCG has brought digitization and innovation to the
Job Source: LCG, Inc.Peraton
Washington, DC, United States
ResponsibilitiesPeraton is seeking a Desktop Support Specialist to join our team of qualified and diverse individuals. The Desktop Support Specialist will be a member of the Department of State (DOS) Consular Affairs Enterprise Infrastructure Operations (CAEIO) Program for the Bureau of Consular Affairs (CA). The CAEIO Program provides IT Operation
Job Source: PeratonLCG, Inc.
Bethesda, MD, United States
Job Description Job Description Location: Bethesda, MD (Hybrid) LCG is a minority-owned technology consulting firm that has been a trusted partner to more than 40 federal agencies, including 21 of the 27 Institutes and Centers (ICs) at the National Institutes of Health (NIH). For over 25 years, LCG has brought digitization and innovation to the
Job Source: LCG, Inc.edgecomputingassociation.com
Columbia, MD, United States
Location Columbia, Maryland , United States DESCRIPTION:Performs general maintenance tasks, troubleshoots and repairs computer systems and peripheral equipment throughout the organization. Includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performance. Identifies, re
Job Source: edgecomputingassociation.comRockville, MD, United States
Overview
Exciting Future Job Opportunities at TISTA: Desktop Support Specialist
NOTE: We arenotcurrently hiring for this position but will be soon. In anticipation of us hiring for this role, feel free to apply and we will keep your resume in our database.
At TISTA, we are dedicated to pushing the boundaries of technology to develop innovative solutions. Our team is comprised of passionate, talented professionals who are committed to making a meaningful impact.
Why you’ll love working at TISTA:
Comprehensive Benefits: Paid Life Insurance, Short-term & Long-term Disability, 401K Match, health, dental, vision, an Employee Assistance Program, Military Leave, and more!
Flexible Work Arrangements: Remote Working Options
Professional Growth: Tuition Reimbursement Training/Certification opportunities
Inclusive Culture: Thrive in a vibrant, inclusive company culture that values collaboration, diversity, and work-life balance.
Stay Connected:
Follow us onLinkedInfor updates on this job and other exciting opportunities.
Responsibilities
Regularly employ ingenuity and creativity to develop new technical solutions and systems in order to achieve functional objectives.
Display strong troubleshooting methodology and problem-solving skills.
Provide desk-side and phone-based support to technical and non-technical staff.
Provide white-glove technical support to the executive staff supporting the various applications including: Microsoft Office Suite, Windows, Mac, Teams, ServiceNow, Video Conferencing (Zoom/WebEx), and Custom Developed Applications
Knowledge of popular operating systems, software applications, and remote connection systems.
Develop solutions to complex technical issues and problems that impact multiple areas or disciplines.
Providing technical assistance for questions and problems and break/fix issues
Diagnose system errors and other issues.
Consult with other technical peers to assist with advanced issues.
Create and monitor tickets in ServiceNow and other work tracking tools (Azure DevOps, etc.)
Write, edit, and revise technical documentation.
Follow up with customers to ensure full resolution of issues and assure good customer-support.
Surplus/receiving and minor transport of equipment when needed.
Train and mentor other staff members on troubleshooting and diagnosing problems.
Qualifications
4+ years of experience working in a customer-facing technical support role, including Service Desk/Help Desk/Desktop support.
Familiarity with both Windows PCs and MacOS X workstations
Familiarity with mobile phones
Proven work experience as a desktop support engineer or support technician.
Active Directory Management experience
Excellent written and verbal communication skills to effectively communicate in person, via phone, and via email.
Proven ability to troubleshoot and solve technical problems and create customer-focused solutions.
Experience with a variety of COTS tools (Cylance and BigFix Image awareness a plus) and the ability to learn new tools quickly.
NIH Experience a plus
Familiarity with cloud environments including Azure, AWS, and Google Cloud is a plus.
Education:
Bachelor’s degree in an IT-related field, but can substitute associate degree with 10+ years relevant experience.
Microsoft MCP, Apple ACSP, CompTIA A+/ Net+ certifications are desired.
Location:
Hybrid: On-Site and Remote
Pay Range:
The pay for this position ranges from $45,765 to $80,000.
The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location.
Also, certain positions are eligible for additional forms of compensation, such as bonuses.
TISTA associates are eligible to participate in our comprehensive benefits plan! More information can be found here: https://tistatech.com/working-at-tista/
TISTA Science and Technology Corporation,a CMMI Maturity Level 3 company, focuses on delivering information technology and professional services to Federal and State agencies. TISTA is recognized in 2019 by Inc. 5000 as one of the fastest-growing private companies in the US. TISTA is also a recipient of 2019 Top Veteran-Owned Companies by the Washington Business Journal. TISTA also received a 2018 Moxie Award in the GovCon category.
Here at TISTA Science and Technology, we value Veterans and encourage all to apply!
#thinktista #tistacares #tistavaluesvets
Employment Transparency:
TISTA is an Equal Opportunity/Affirmative Action Employer and embraces diversity in our employee population. It is the policy of TISTA to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or genetic information. TISTA will refrain from discharging, or otherwise discriminating against, employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants.
The EEO is the Law poster is available here, and the poster supplement is availablehere. (https://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)
The Pay Transparency Policy is availablehere. (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)
Tista is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation due to a disability for any part of the employment process, please send an e-mail [email protected] call (301) 968-3420 and let us know the nature of your request and your contact information.
TISTA is a federal contractor and is subject to the federal contractor COVID requirements under the new FAR/DFARS clauses and must comply with the incorporated Guidance.
If the candidate is hired to perform work on or in connection with one of TISTA’s federal contracts, TISTA is contractually obligated to ask the candidate to verify and show proof of vaccination status and the candidate will be required to comply with mask and social distancing requirements imposed by the FAR/DFARS as well as any additional requirements imposed by TISTA’s customers for any required onsite work.
Job ID2024-5287
Job LocationsUS-MD-Hybrid _Rockville
Email Alert for Desktop Support Specialist jobs in Rockville, MD, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.