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Omni Inclusive
New York, NY, United States
Job Responsibilities: Work directly with customers in person, via phone, via ticketing system, and email Image, deploy, and maintain all HW including desktops, laptops, monitors, docking stations and desktop printers Installation, configuration and troubleshooting of: Windows OS Various applications Service Now (Mandatory) Basic network connecti
Job Source: Omni InclusiveKynite
White Plains, NY, United States
Company Description Orchestrated by adept technical architects with over fifty years of applied expertise, KYNITE is an advanced technology company specializing in the disciplines of: Blockchain, Cloud Services, Big Data & Analytics, Artificial Intelligence, Enterprise, Staff Augmentation and Managed Services We are BigData Experts We are Cloud Ex
Job Source: KyniteHighbridge Consulting LLC
Paramus, NJ, United States
Our client, a major Global Utilities Company is seeking to hire an IT Desktop Support in Paramus, NJ(Will be in the office to start with the possibility of hybrid after they prove themself but would only be a day or 2 from home at the most). Required Certification / Licenses / Training Microsoft certification desirable ITIL desirable POSITION P
Job Source: Highbridge Consulting LLCOmni Inclusive
Jersey City, NJ, United States
Job Description : Expertise of network routing and switching technologies, multicast expertise, public cloud networking, and network hardware Technical expertise in Cisco platforms including but not limited to Nexus Series (5k/7k/9k), Cisco ACI platform, Catalyst Switches, ISR Routers, Cisco SDWAN and network management tools Expert understandi
Job Source: Omni InclusiveeTeam
Jersey City, NJ, United States
Job Description: 10+ years Expertise of network routing and switching technologies, multicast expertise, public cloud networking, and network hardware Technical expertise in Cisco platforms including but not limited to Nexus Series (5k/7k/9k), Cisco ACI platform, Catalyst Switches, ISR Routers, Cisco SDWAN and network management tools Expert under
Job Source: eTeamRed Knight Solutions, LLC
New York, NY, United States
Red Knight Solutions is currently seeking a Desktop Support Specialist in Manhattan, NY. This is a full-time position with full benefit package - medical, vision, dental, and 401k. The pay will be $20.00(W2) . Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our
Job Source: Red Knight Solutions, LLCOpen Systems Technologies
Nutley, NJ, United States
A financial firm is looking for a Desktop Support Engineer to join their team in Austin, TX. Pay: $30-35/hr Responsibilities: Providing level 2 desktop support as needed Ensuring customer service is timely and accurate Aligning service level agreements with business stakeholder priorities Reporting on and driving performance against KPIs
Job Source: Open Systems TechnologiesReqRoute Inc
Rahway, NJ, United States
Job title: Desktop Support T echnician Location: Rahway, NJ 07065 Term: Contract Job summary Provide Install Move Add Change (IMAC), Break-Fix and end user support activities as required. Stage Build and Image systems with standard client image (aka eCore). Complete special projects as requested by Customer. Provides technical training
Job Source: ReqRoute IncNew York, NY, United States
Look profiles only 7-10 Years of experience.
Job Responsibilities: Work directly with customers in person, via phone, via ticketing system, and email
Image, deploy, and maintain all HW including desktops, laptops, monitors, docking stations and desktop printers
Installation, configuration and troubleshooting of:
Windows OS
Various applications
Service Now (Mandatory)
Basic network connections
Conference room video and audio support (Polycom, BlueJeans, Google Hangouts)
Support/set up of audio visual equipment
Support employee meeting setup
Support all models of cellular/tablet devices, including Android, IOS and mobile operating systems
Support remote users as needed
Maintain accurate asset inventory
Major Accountabilities:
Trouble shooting Resolves 1st and 2nd level support issues concerning hardware, software, networking, active directory, applications, telecommunications and remote meeting coordination
Responds to all queries, triaging each in a prioritized and timely manner
Records issues in the ticketing system and escalates complex issues to appropriate 3rd level support
Owns request tickets, performs follow-up, and ensures proper closure is reached and communicated
Hardware Provides hardware support for PCs, printers, network, VoIP phones, wireless and handheld devices
Coordinates with vendors and service providers for in-warranty hardware replacement and service
Follows standard guidelines to install and configure new equipment and peripherals, moving, and updating equipment for regular replacement and to accommodate staff moves and changes
Software Provides support for software with Client on Microsoft Windows and Office products in-house applications
Responsible for updating and maintaining software products and applications as required
Other Participates in the evaluation, piloting, testing and launch of new hardware, software and apps
Participates in various IT initiatives, helpdesk/desktop projects and research assigned annually
Proposes process improvements
Create Help Desk/desktop communications, announcements and presentations to the company and sub groups
Researches using web, manuals, publications, etc., including other IT staff and vendors to troubleshoot and answer customer questions
Manages, maintains, and improves technical documentation
Qualifications: Two-year or Bachelors Degree (Preferred) in computer sciences or minimum 2 years previous working experience in a corporate IT environment
PC and Windows hardware skills, network printers and computer networks
Excellent oral and written communication skills
Customer service oriented, team player, good listener
Email Alert for L3 Desktop Support jobs in New York, NY, United States
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