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Lincoln IT
Riverdale
Job Description Job Description Desktop Support Engineer Company Overview Founded in 1997, LincolnIT is a growing custom IT solution provider, servicing the New York Metropolitan area. We value our employees and invest in their careers, development and growth. If you are interested in working for a growth-oriented company with a culture that exu
Job Source: Lincoln ITForhyre
New York
Job Description Job Description We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-
Job Source: ForhyreCity of New York
New York, NY, United States
Company Description Job Description THE OFFICE OF CHIEF MEDICAL EXAMINER The Office of Chief Medical Examiner investigates cases of persons who die within New York City from criminal violence, by accident, by suicide, suddenly when in apparent health, when unattended by a physician, in a correctional facility or in any suspicious or unusual mann
Job Source: City of New YorkTEPHRA
Morristown, NJ, United States
Description: Job Overview The Desktop Support Engineer's role is to support and maintain organizational computer systems, desktops, and peripherals including installing, diagnosing, repairing, maintaining, and upgrading all organizational hardware and equipment while ensuring optimal workstation performance. This position will also troublesho
Job Source: TEPHRASyntricate Technologies
New York, NY, United States
Hi, Hope you are doing well Number of position : 6 Only Full Time no C2C and No Contract Full-time I, Shakib (i3 infotek) would like to share a job opportunity as Desktop Support based in New York, NY (Onsite) location for a Full-time position. *** In case, if you are not comfortable with this location, please share your preference
Job Source: Syntricate TechnologiesStefanini Group
New York, NY, United States
Details: Stefanini Group is hiring! Exciting opportunity awaits, let us help you get started! Click Apply now or you may call: (248) 728-2609 / email: [email protected] for faster processing! The Premier team provides exceptional 24x7 support to C-level executives and their executive assistants. Our goal is to ensure seamless operati
Job Source: Stefanini GroupCloudious LLC
New York
Job Description Job Description Client is seeking a Local Contractor. Desktop Support. 5days a week - work from office - 8am to 5pm EST. 4+ Years of Strong Desktop Support experience. Job Description The Support Analyst will provide support to End Users on a variety of computing issues. Job Responsibilities and Functions Diagnose, reso
Job Source: Cloudious LLCSaxon Global
Parsippany, NJ, United States
Job Title: Desktop Support/ IT Support Job Type: Contract Location: Parsippany, NJ (Onsite) Job Description: We are seeking a highly skilled and customer-oriented IT Support Engineer to join our team. As an IT Support Engineer, you will be responsible for providing technical assistance and support to end-users in a field support capacity. You w
Job Source: Saxon GlobalNutley, NJ, United States
A financial firm is looking for a Desktop Support Engineer to join their team in Austin, TX.
Pay: $30-35/hr
Responsibilities: Providing level 2 desktop support as needed
Ensuring customer service is timely and accurate
Aligning service level agreements with business stakeholder priorities
Reporting on and driving performance against KPIs and metrics
Handling customer concerns and complaints while overseeing 100% of incoming service desk requests, incidents, and issues
Gauging the effectiveness and efficiency of service delivery; develop and implement strategies for improving desktop service delivery
Developing and manage a broad range of technical IT projects
Providing timely updates to senior helpdesk leaders and stakeholders on regular basis
Delivering enterprise level technical support covering a wide breadth of technical matters
Meeting with clients and managing technical resources as needed
Handling escalations from Systems Engineering and Systems Administration stakeholder teams
Qualifications: Bachelor's degree in computer science or relevant field
5-7 years of advanced technical experience
5-7 years of commensurate and progressive growth experience in a Service Desk or Help Desk technical support environment
Experienceinstalling and configuring computer systems, diagnosing and solving hardware/software faults, and logging and tracking any additional troubleshooting that may occur
Experience with VMWare, Azure/Office 365
Knowledge of Servers: Active Directory, Group Policy (administration, not necessarily creation of new GPs), bring up Domain Controllers
Experience with mobile devices (both Android and iPhone)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
Experience with ITSM ticketing systems such as ServiceNow, Zendesk, Remedy, etc.
Exceptional customer service, analytics, and problem-solving skills to ensure the best client solutions
Expert technical knowledge with an understanding for managing multiple diverse environments
Excellent communication skills, demonstrated ability to create comprehensive technology analysis documents, instruction sheets, and process documentation for current and potential programs
Ability to facilitate technical meetings, and convey technical information to non-technical staff
Proactive communicator with all levels of staff and management with the ability to maintain open communication with others
Self-motivated with directed exceptional customer service orientation and dedication to meeting deadlines
Excellent organization, time management and analytical skills
Working for a financial institution or financial industry background is a huge plus
CCNA or CCIE-Cisco certifications a real plus
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Email Alert for Desktop Support Engineer jobs in Nutley, NJ, United States
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