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Barclays
Whippany, NJ, United States
Application Support Analyst Whippany, NJ As a Barclays Application Support Analyst, you will use a hybrid role of development and support and operate skills to collaborate across disciplines, applying software engineering principles to eliminate repeated manual effort (Toil) and create automated, scalable and reliable services. The focus of this
Job Source: BarclaysUSI Holdings Corporation
Valhalla, NY, United States
General Description: Responsible for resolving application and system issues related to multiple applications. Responsibilities: •Manage incoming tickets related to business applications. Troubleshoot system problems and issues. Deliver end-user satisfaction by providing excellent customer service. •Liaison between IT and the business team. Pa
Job Source: USI Holdings CorporationVNO-NCW
Paramus, NJ, United States
Primary Duties and Responsibilities : Testing of new application/software code changes Develop informative, clear, and effective documentation Provide first- and second-line support where needed for the company’s ERP, property management system and other line of business applications Provide team support with applications development methodologie
Job Source: VNO-NCWMitchell Martin Inc.
, NY, United States
Application Support Analyst role 100% Remote Contract to Hire ONLY W2 JD • Provide daily support and troubleshooting for software applications used across the organization. • Monitor the Monitor Support Email inbox and manage incoming emails accordingly. • Assist in problem solving, troubleshooting techniques and issue resolution. • Assist in tr
Job Source: Mitchell Martin Inc.Tandym Group
Glen Rock, NJ, United States
A retail services company is in a rapid growth phase and is seeking to recruit an Application Support Analyst to support the ongoing needs of their US business through its many varied brands! **Please note, this is a hybrid opportunity 3 days per week in their Glen Rock, NJ office** Responsibilities: The Application Support Analyst will Provide T
Job Source: Tandym GroupAdvanced Automation Consulting
Glen Rock, NJ, United States
Job Description Job Description AAC is seeking an Application Support Analyst for a thriving retail client based in Northern NJ. This position will be supporting a rapidly growing organization that holds 20 retail and restaurant business brands across 100 sites. The Application Support Analyst provides business system analysis and delivers supp
Job Source: Advanced Automation ConsultingBarclays
Whippany, NJ, United States
Application Support Analyst Whippany, NJ As a Barclays Application Support Analyst, you will use a hybrid role of development and support and operate skills to collaborate across disciplines, applying software engineering principles to eliminate repeated manual effort (Toil) and create automated, scalable and reliable services. The focus of this
Job Source: BarclaysTradeweb
Jersey City, NJ, United States
Tradeweb Direct is seeking an Application Support Analyst. The role requires full understanding of the system architecture, enhancing our observability systems, managing changes and releases as well as debugging performance problems. The role offers end-to-end understanding of a complex online bond trading platform. They will get to know the archit
Job Source: TradewebGlen Rock, NJ, United States
A retail services company is in a rapid growth phase and is seeking to recruit an Application Support Analyst to support the ongoing needs of their US business through its many varied brands!
**Please note, this is a hybrid opportunity 3 days per week in their Glen Rock, NJ office**
Responsibilities:
The Application Support Analyst will
Provide Tier 2 support of production applications
Act as a subject matter expert of assigned applications for all internal business partners
Managing incident escalations
Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications
Record, track, and document the problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.
Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders.
Learn appropriate software applications used and supported by the organization.
Maintain application configuration including user security
Monitor application health and performance
Interface directly with software vendors and consultants for development and support
Provide end user and technical training to business and inter-department personnel
Create knowledge base documentation and training materials for End User Support
Create technical documentation for internal department consumption
Interpret, author and update technical and user documentation as needed
Qualifications: At least 1-2 years' experience
Bachelor's degree in Computer Science or demonstrable work experience required
Knowledge in any or all the following areas a requirement QSR / C-Store POS Systems (Micros or Oracle Simphony)
Food Inventory Systems
ERP Systems
Prior business application technical support experience required
Experience working on project teams
Experience working with off-shore teams desirable
Proven experience supporting mission critical IT applications
Knowledge in the following areas Windows OS required
Proficiency in Microsoft Office required
Soft Skills: Effective Communicator: You possess strong communication skills and have the ability to build and maintain a culture of trust and respect. You are able to interact effectively with both technical and non-technical users.
Team Oriented: You are capable of embracing the ideas of others (even if they conflict with your own) for the sake of the Company and client. You commit time, focus, and energy to develop future leaders by motivating them around a common purpose and vision.
Time Management: You are able to handle multiple projects at once, and can organize multiple projects around given deadlines. You prioritize and balance tasks across multiple IT applications and are highly organized, with a meticulous attention to detail.
Self-motivated: You can work with a minimum amount of supervision and be capable of strategically prioritizing multiple tasks in a proactive manner. You understand the tools and processes needed to meet larger strategic initiatives.
Passionate: You must be passionate about online collaboration and ensuring our clients are successful; we love seeing hunger and ambition.
Analytical: You use logical reasoning and data to build conclusions, recommendations, and reporting. Excellent problem solving, analytical and troubleshooting skills.
Desired Skills: SQL / Python advantageous
Email Alert for Application Support Analyst jobs in Glen Rock, NJ, United States
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