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ADP
Elk Grove Village, IL, United States
ADP is hiring an Associate Client Support Consultant. Are you ready to join a company offering career advancement opportunities throughout your career journey? Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning? Are you looking for an inclusive
Job Source: ADPADP
Elk Grove Village, IL, United States
ADP is hiring an Associate Client Support Consultant. * Are you readyto join acompany offeringcareer advancementopportunities throughout your career journey?* Do you want to join a company withaward-winningtrainingandworld-class service guidelinesto help you achieve success,growth, and continued learning?* Are you looking for an inclusive environ
Job Source: ADPVeradigm
Chicago, IL, United States
Welcome to Veradigm, where our Mission is transforming health, insightfully. Join the Veradigm team and help solve many of today's healthcare challenges being addressed by biopharma, health plans, healthcare providers, health technology partners, and the patients they serve. At Veradigm, our primary focus is on harnessing the power of research, ana
Job Source: VeradigmTrane Technologies
Willowbrook
At Trane Technologies TM and through our businesses including Trane ® and Thermo King ® , we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future whe
Job Source: Trane TechnologiesCENTRIC SOFTWARE
Chicago, IL, United States
Summary We are seeking a Technical Support Consultant to join our growing team. You will play pivotal role, in delivering exceptional customer support and technical guidance. With a primary focus on our North America customers, you'll address their inquiries and provide efficient solutions. Given Centric Software's specialization in fashion and con
Job Source: CENTRIC SOFTWARELockmann Krane International, Inc.
Oak Brook, IL, United States
We are seeking “IT Extroverts” to join our growing consulting group! Our mission is to prime our Clients for progress and growth through expert IT consulting. We are seeking a qualified, experienced Support Services Representative to join our team. Our Support Services Representative provides support to our client base via our Help Desk function.
Job Source: Lockmann Krane International, Inc.Stratadecision
Chicago, IL, United States
How you’ll make an impact: As a Software Implementation Consultant on our Decision Support (DS) team, you will be an expert at implementing the Decision Support suite of our software, StrataJazz . Decision Support is rated #1 in KLAS and is known as the “gold standard” for understanding cost and margins. You will partner directly with and
Job Source: StratadecisionMindbreeze GmbH
Chicago, IL, United States
Located in Linz, Vienna, Chicago, Frankfurt Mindbreeze is a rapidly growing and international leading provider of appliances and cloud services for information insight, applied artificial intelligence, and knowledge management. We are looking for additional technical support consultants to support our team. As part of the support team, you will he
Job Source: Mindbreeze GmbHChicago, IL, United States
Welcome to Veradigm, where our Mission is transforming health, insightfully. Join the Veradigm team and help solve many of today's healthcare challenges being addressed by biopharma, health plans, healthcare providers, health technology partners, and the patients they serve. At Veradigm, our primary focus is on harnessing the power of research, analytics, and artificial intelligence (AI) to develop scalable data-driven solutions that bring significant value to all healthcare stakeholders. Together, we can transform healthcare and enable smarter care for millions of people.
***This position is fully remote. Candidate must be able to work 10am-7pm, or 11am-8pm Eastern Time.***
Support a Team of Go-Getters
Every day, thousands of medical practices use the Practice Fusion EHR platform to lower the cost of healthcare for everyone and save patient lives. As a Customer Service Representative, you will respond to incoming calls, email and chats from our everyday users - doctors. You will use creative problem-solving skills in a fast-paced environment and provide excellent customer service to ensure our doctors utilize our platform effectively.
Are you the right fit?
Are you passionate about customer service? Are you an avid problem solver? Are you typically considered a life-long learner? Are you looking for an environment where you can grow?
What you will contribute:
Provide live chat, email and phone service to Practice Fusion's EHR community
Be the platform expert and educate doctors and their staff on the functionality and use of the Practice Fusion EHR
Maintain high levels of customer satisfaction by providing fast and accurate responses
Be a champion of change management with both internal and external customers
Document and manage customer interactions in our Salesforce CRM system
Support leadership and actively contribute to key business initiatives
Be an ambassador for culture and company; driven to create promoters and evangelists for Practice Fusion
Identify trends and offer feedback to improve systems and processes to enhance customer satisfaction and engagement with our platform
The ideal candidate will have: Bachelor's degree (preferred)
Previous customer service experience
Creative and effective problem-solving skills
Excellent written and verbal communication skills
Friendly, patient and professional phone demeanor
Dependable with the ability to work in a fast-paced environment
Requirements: Capable of working in a remote setting currently
Can work 10:00am - 7:00pm EST or 11:00am-8pm EST
Enhancing Lives and Building Careers
Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work and to further their professional development. Together, we are In the Network . Interested in learning more?
Take a look at our Culture, Benefits, Early Talent Program, and Additional Openings.
We strongly advocate that our associates receive all CDC recommended vaccinations in prevention of COVID-19.
Visa Sponsorship is not offered for this position.
At Veradigm, our greatest strength comes from bringing together talented people with diverse perspectives to support the needs of healthcare providers, life science companies, health plans, and the patients they serve. The Veradigm Network is a dynamic, open community of solutions, external partners, and cutting-edge artificial intelligence technologies that provide advanced insights, technology, and data-driven solutions. Veradigm offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings.
Veradigm's policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Veradigm must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire. Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.
From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans
This is an official Veradigm Job posting. To avoid identity theft, please only consider applying to jobs posted on our official corporate site.
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Email Alert for Associate Support Consultant- REMOTE jobs in Chicago, IL, United States
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