Digital Content Manager

Seattle, WA, United States

Galvanize USA

Position Title: Digital Content Manager

Location: Remote

Reports to: Director of Programs

Hours per week (average): 40

Overtime Status: Exempt

Position Summary

As Digital Content Manager, you’ll play a key role in developing programming for our audience of Galvanize Together subscribers by researching, drafting, and designing content across platforms. Galvanize Together is a quickly-growing subscriber community of women from across America, eager for support, connection, and a voice of reason as we navigate life’s complex challenges together. In order to sustain our audience’s appetite for content like the “Dear Grace” advice column, we’re looking for a Digital Content Manager to generate content, manage various channels of user interaction, and offer strategic insight to improve performance and best serve our subscribers.

This job is right for you if you’re passionate about using your creative talents to help drive positive change towards an America that works better for everyone. You are a strong writer who takes an empathetic and curious approach to content creation—seeking to deeply understand your audience in order to develop content that truly speaks to them. And you’re excited about working with a team of kind, passionate humans as we seek to protect our fundamental rights and preserve our democracy.

Responsibilities and Tasks

Content Creation:

Draft compelling and relevant advice columns for the “Dear Grace” online advice column, providing guidance to audience questions on relationships, self esteem, aging, parenting, family dynamics and other issues relevant to women, and matching the tone and voice of the established Dear Grace brand

Support helpful, factual advice from “Grace” by researching reader-submitted topics and working with volunteer subject matter experts

Write additional program content including blogs, quizzes, text messages to subscribers, and social media posts.

Create visually appealing graphics to complement written content

Platform Management:

Manage content across all platforms, including Wordpress and social media platforms, with responsibilities including posting, scheduling, tagging, drafting social media copy, and supporting with comment moderation as necessary.

Support research into new channels and creative opportunities for women-focused content, and make strategic recommendations to leadership on the long-term growth of the program by leveraging audience insights, external research and understanding of online trends

Act as team’s in-house expert on social media and user engagement

Strategic Insight and Collaboration:

Work with and across teams and vendors to maintain high quality, research-informed content and foster a strong user experience for subscribers and align content with best practices

Manage incoming messages and data from subscribers, synthesizing key themes and insights to support content creation

Work with data team members to track and evaluate the effectiveness of content strategies, making adjustments as needed to optimize performance and meet goals

Additional Duties:

All employees of Hopewell Fund are required to complete timesheets every two weeks

Engage in other relevant tasks as required.

Qualifications

Education and Experience:

2-4 years working in digital media, communications, marketing, or similar creative role

Bachelor’s degree or equivalent experience and training

Knowledge, Skills, and Abilities:

Strong writing skills, preferably across multiple media (script, web/social media, editorial columns)

Exceptional proofreading skills

Experience understanding and improving digital user experience or digital community management, ideally with exposure to a subscription or community funnel

Social media and web tool management, including scheduling, optimizations to drive engagement, and tracking new trends

Experience managing vendor and stakeholder relationships

Experience applying data and qualitative research to make program recommendations

SEO experience

Can work well in a remote team and is able to manage and collaborate with staff at all levels and consultants

Commitment to understanding race, class, gender, and other equity issues as part of your work as well as the impact these structural issues have on our collective work environment

Occasional travel (in-person retreats, ~1-3 times per year)

Strong organizational, time management, and project management skills

Candidates must be authorized to work in the US. We are not able to sponsor visas at this time.

Valued and Non-Essential Education, Experience, Knowledge, Skills and Ability

Experience with Canva and/or Adobe Creative Suite

Experience with Wordpress, Jebbit, and/or MobileCommons or similar SMS platforms

About Galvanize USA

Galvanize USA is a nonpartisan civic empowerment program for women who want to help build an America that works for everyone - white, Black, and brown. Women who participate in Galvanize USA programming gain confidence, knowledge, and skills to more fully and authentically engage in civic life. We believe in unlocking the power of every woman to advance progress for all.

The person holding this position may also work part-time for a coordinated project, Galvanize Action, in the Sixteen Thirty Fund, a 501(c)(4) organization, under a resource sharing agreement between the Hopewell Fund and Sixteen Thirty Fund. The responsibilities under that position would be overseen by Sixteen Thirty Fund. Galvanize Action identifies, engages, and moves moderate women in rural, small town, and suburban America to reliably vote for progress. To learn more visit galvanizeaction.org.

Compensation & Benefits

The starting salary range for this position is $75,000-$83,000. Placement within this band will be determined based on years of prior experience and relevant skills. Galvanize USA also offers a comprehensive benefits package that includes 100% employer-paid health, dental, and vision insurance for employees (and their families). Employees are able to enroll in the 401k retirement plan and are eligible for a 3% automatic contribution and up to a 3% employer match on 401k contributions. Employees are also eligible for pre-tax transportation benefits. Employees will receive 120 hours of vacation time, 80 hours of health leave, up to 2 days of casual leave, and 20 hours of volunteer leave annually. Employees will also receive 13 paid holidays throughout the calendar year. Employees are eligible for 12 weeks of paid family and medical leave after 90 days of employment.

Hiring Statement

Galvanize USA is a project of Hopewell Fund, a 501(c)(3) public charity that incubates new and innovative public-interest projects and grant-making programs. Hopewell Fund is committed to attracting, developing and retaining exceptional people, and to creating a work environment that is dynamic, rewarding and enables each of us to realize our potential. Hopewell Fund’s work environment is safe and open to all employees and partners, respecting the full spectrum of race, color, religious creed, sex, gender identity, sexual orientation, national origin, political affiliation, ancestry, age, disability, genetic information, veteran status, and all other classifications protected by law in the locality and/or state in which you are working.

E-Verify

Hopewell participates in E-Verify and will provide the federal government with employees’ Form I-9 information to confirm authorization to work in the United States. Job candidates and employees authorized to work may not be discriminated against on the basis of national origin or citizenship status.

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