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Hyatt Hotels Corporation
Chicago, IL, United States
If you're looking for a career with Apple Leisure Group, please click here to view job postings. If you're looking for a career with our Inclusive Collection, please click here to view job postings. "I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledg
Job Source: Hyatt Hotels CorporationIHG
Chicago, IL, United States
**_Relationships:_** + Reports directly to the Director of Revenue Management + Works with Reservations colleagues, Front Office, PBX, Sales, guests/visitors, Corporate Reservations Center, Travel and Tour Company representatives, and other hotels **_Duties and Responsibilities:_** + Receives GRI and contracts for current and future groups from
Job Source: IHGHyatt
Chicago, IL, United States
**Description:** Candidate will manage group reservations and group rooms inventory as part of the convention services process, specifically: + Establish initial contact with customer at file turnover + Maintain relationship with customer, up to arrival, for all matters pertaining to guest room usage, including obtaining no-show and wash history
Job Source: HyattHyatt Hotels and Resorts
Chicago, IL, United States
Candidate will manage group reservations and group rooms inventory as part of the convention services process, specifically: Establish initial contact with customer at file turnover Maintain relationship with customer, up to arrival, for all matters pertaining to guest room usage, including obtaining no-show and wash history, obtaining and managin
Job Source: Hyatt Hotels and ResortsHyatt Hotels Corporation
Chicago, IL, United States
If you're looking for a career with Apple Leisure Group, please click here to view job postings. If you're looking for a career with our Inclusive Collection, please click here to view job postings. "I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life.
Job Source: Hyatt Hotels CorporationHyatt
Chicago, IL, United States
Description: Candidate will manage group reservations and group rooms inventory as part of the convention services process, specifically: Establish initial contact with customer at file turnover Maintain relationship with customer, up to arrival, for all matters pertaining to guest room usage, including obtaining no-show and wash history, obtain
Job Source: HyattHyatt Hotels Corporation
Chicago, IL, United States
Summary: Candidate will manage group reservations and group rooms inventory as part of the convention services process, specifically: Establish initial contact with customer at file turnover Maintain relationship with customer, up to arrival, for all matters pertaining to guest room usage, including obtaining no-show and wash history, obtaining a
Job Source: Hyatt Hotels CorporationPREFERRED HOTEL GRP
Chicago, IL, United States
GENERAL SUMMARY As part of the Preferred Travel Group Reservations Coordinator ( VIP Desk & Social Groups Specialist) is responsible for the support of all aspects of VIP Desk operation, including Preferred Access, Preferred Platinum, Luxury Consortia (Virtuoso, ALTOUR, Signature, etc.), Beyond Green, Preferred Residences, Preferred General Info
Job Source: PREFERRED HOTEL GRPChicago, IL, United States
Relationships:
* Reports directly to the Director of Revenue Management* Works with Reservations colleagues, Front Office, PBX, Sales, guests/visitors, Corporate Reservations Center, Travel and Tour Company representatives, and other hotels
Duties and Responsibilities:
* Receives GRI and contracts for current and future groups from the Sales and catering departments, inputs the information in the Reservations-Opera system and creates a file for each group* Monitors reservations and pick-up for individual Call-In groups, inputs rooming lists and deposits for convention groups and inputs rooming lists supplied by group* Receives faxes, phone calls and emails for reservation changes, requests, confirmations, billing information, VIPS, etc. which require prompt response* Responsible for monitoring changes, additions and cancellations for every group and printing & faxing updated rooming lists and pickups for groups contacts, usually on a weekly basis or upon request* Responsible for coordinating and routing proper billing within each group, especially for guest speakers, VIPs and staff members* Responsible for printing reports for every group before, during and after the date of arrival and following up on the group inquires after their departures* Responsible for supplying all necessary group information on a weekly basis for the 10-day forecast report and printing cutoff reports for groups in the near future* Attends pre-con meetings for all high-profile groups as per request* Makes breakfast coupons for groups* Acts as a liaison between Reservations, Sales/Catering, Front Office, and conference Services, Accounting, etc.* Aids in training* At IHG we are committed to providing our employees with a safe, secure and healthy workplace. It is your responsibility to comply with all workplace health and safety requirements, including any department specific training regarding equipment and procedures* Perform other duties, tasks and special projects as assigned
Qualifications:
* Bachelor's degree in hospitality management or related field* 1-2-year previous experience in a 4-star hotel* Follow verbal and written instructions, ability to communicate with supervisors and co-workers* Delphi and Opera experience a plus
Skills & Abilities:
* Strong interpersonal and problem-solving abilities* Proficient use of Microsoft Office (Word, Excel PowerPoint) and other computer programs.* Ability to perform job functions with attention to detail, speed and accuracy* Ability to prioritize and organize delegated work and follow through* Ability to be a clear thinker remains calm and resolves problems using sound judgment.* Ability to work under pressure, meet guest / co-workers needs and be courteous at all times* Ability to comprehend instructions* Ability to work cohesively with co-workers as part of a team
Physical Abilities Lift/Carry
Stand O (Occasionally) 10 lbs.. or less O (Occasionally)
Walk O (Occasionally) 11-20 lbs.. O (Occasionally)
Sit F (Frequently) 21-50 lbs N (Not Applicable)
Handling / Fingering F (Frequently) 51-100 lbs N (Not Applicable)
Reach Outward O (Occasionally) Over 100 lbs N (Not Applicable)
Reach Above Shoulder O (Occasionally) Push/Pull
Climb N (Not Applicable) 12 lbs or less O (Occasionally)
Crawl N (Not Applicable) 13-25 lbs N (Not Applicable)
Squat or Kneel N (Not Applicable) 26-40 lbs N (Not Applicable)
Bend N (Not Applicable) 41-100 lbs N (Not Applicable)
N (Not Applicable): Activity is not applicable to this occupation.
O (Occasionally): Occupation requires this activity up to 33% of the time (0-2.5+hrs/day)
F (Frequently): Occupation requires this activity from 33%-66% of the time (2.5-5.5+hrs/day)
C (Constantly): Occupation requires this activity more than 66% of the time (5.5+hrs/day)
OTHER PHYSICAL REQUIREMENTS
Vision (Near, Distance)
Sense of Sound (Communication with guests & co-workers)
The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
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Email Alert for Coordinator Group Reservations jobs in Chicago, IL, United States
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