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Vicinity Energy
Boston, MA, United States
Vicinity Energy is North America’s largest provider of district energy solutions, offering low carbon energy to most of the iconic buildings you see in the skylines of Boston, Cambridge, Philadelphia, Baltimore and many other cities in the US. As a member of the communities we serve, all of us at Vicinity understand the critical role we play in red
Job Source: Vicinity EnergyRazor Recruit
Boston, MA, United States
Company Overview: Our client is a rapidly growing biotech firm based in the heart of Boston. We are at the forefront of innovation, committed to advancing healthcare through cutting-edge research and development. As we continue to expand our operations, we are seeking a skilled and experienced Accounting Manager to join our team. Position Overvie
Job Source: Razor RecruitMassPay
Beverly, MA, United States
MP is a full-service HR and payroll services provider headquartered in Beverly, Massachusetts. Our powerful HCM platform and team of HR professionals provide a full range of solutions, from payroll and time and attendance to benefits administration, talent acquisition, HR consulting services and more to help clients reduce risk, ensure compliance,
Job Source: MassPayArrow Technologies
Boston, MA, United States
Company Overview All job descriptions should begin with an introduction to your company and your employer brand. Open with a strong, attention-grabbing summary of your company. Tell candidates what makes your company unique. Include details about your organization's culture to sum up why a candidate would love to work for you. Job Summary The jo
Job Source: Arrow TechnologiesCoin Metrics
Boston, MA, United States
Coin Metrics is a leading provider of cryptoasset data for institutions. We deliver transparent and actionable data and analytics to various industry stakeholders including asset managers, custodians, trading venues, research desks, and data/application providers. Coin Metrics' data empowers its clients and the public to better understand, use and
Job Source: Coin MetricsMotiveMetrics
Boston, MA, United States
Powered by AI and machine learning, MotiveMetrics (SaaS) creates the optimal paid search environment guaranteeing the best ads show against targeted search queries. Through the power of Human + Machine, our platform dynamically creates and manages account structures, identifies and deploys new keywords, and generates winning ad copy automatically,
Job Source: MotiveMetricsEF Education First
Boston, MA, United States
Group Sales - Account Manager EFGo Ahead Tours Cambridge, MA Start Date: September 3rd, 2024 Application Deadline: August 2nd, 2024 For consideration, applicants must be living in the state of MA or within commutable distance to our Boston, MA office. This role is hybrid, 3 days on-site per week and 2 days remote. At EF Go Ahead Tours we beli
Job Source: EF Education FirstPresidio
Woburn, MA, United States
SEIZE THE OPPORTUNITY TO BE A PART OF SOMETHING GREAT! Presidio is on the leading edge of a technology-driven movement to transform the way business is done, for our customers and our customers' customers. Joining Presidio means immersing yourself in a culture of self-starters, collaborators and innovators who make real, lasting change in the marke
Job Source: PresidioBoston
Job Description Job Description Workable makes software to help companies find and hire great people. We get recruiting and its role in building healthy workplaces — which is why we’re proud more than 20,000 teams around the world use Workable to do exactly that. And while we take recruiting seriously, we don’t take ourselves too seriously. At Workable, you’ll find smart people who have fun, learn and innovate, and help others do the same. We brainstorm, we laugh, and, occasionally, we party (there’s a lot to celebrate), but we also appreciate people’s need for quiet time and focused work. We respect everyone, we hire the best, and make sure every experience is special.
We are looking for an Account Manager in Boston. As an Account Manager, you will be responsible for renewing software contracts across Workable’s customer-base. The goal of this position is to drive contract renewal rates to 100% and lead upgrade opportunities uncovered during the renewal process.
Essential Responsibilities:
Increase renewal rates by driving renewal conversations, encouraging upgrade transactions, and thereby ensuring retention and long-term satisfaction.
Collaborate with customer success to identify risk factors and facilitate efficient management of the renewal process
Provide customer feedback to product management
Partner with leadership to engage in customer negotiations where necessary
Ensure renewals are well-documented and accurately forecasted
Work with customers to build relationships and expedite resolution of contract inquiries
Continuously contribute to the improvement of the renewal process to increase revenue retention and mitigate churn
Other duties as assigned
Requirements
Attention to detail is a must
You enjoy problem-solving and uncovering customer needs
Excellent oral and written communication skills
Strong desire to develop customer service skills and ability to nurture relationships
Must be organized and efficient to keep up in a fast-paced environment
Self-starter
Salesforce (CRM) experience is a plus
Relevant experience in Account Management or sales-focused Customer Service
Bachelors degree preferred
Two (2) years of experience in a similar environment or an equivalent combination of skills, training, knowledge, and abilities highly preferred
Benefits
Our employees enjoy benefits that make them more productive and contribute directly to the development of their professional skills. We want to be able to attract the best of the best and make sure they keep getting better. On top of an exciting, vibrant and intellectually challenging workplace, we offer:
Health & Wellness Benefits
Retirement Plan
Generous PTO
Apple gear
Workable is most decidedly an equal opportunity employer. We want applicants of diverse background and hire without regard to race, color, gender, religion, national origin, ancestry, disability, age, sexual orientation, or any other characteristic protected by law.
Email Alert for Account Manager jobs in Boston
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