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Customer Service Representative

Essex, MD, United States

Company Description

Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.

Job Description

This is a position under the direction of the District Manager. The selected candidate will be highly organized and be able to learn and perform a variety of duties with a focus on clerical functions, including Accounts Receivables, Accounts Payables functions and maintain various files as needed. The incumbent will be able to prepare and/or maintain Excel and Word documents for correspondence, forms, orders, etc. The individual must be able to display professionalism and use tact on the telephone when talking to customers and other employees. Individual must be cross trained in all office administration functions. The candidate will perform various other clerical functions as necessary.

Qualifications

To be considered for this exceptional career opportunity you must have at least the following:

Accredited High School diploma or GED

1-3 years of experience in in office administration functions.

Ability to learn new technology

Excellent phone and communication skills.

Must be an organized, detail oriented individual, able to multi-task in a fast paced environment.

Computer Skills: Microsoft Office products Excel, Word, Outlook

Excellent verbal, written and interpersonal communication skills

Preferred Qualifications: Associates Degree

3-5 years of experience in office administration functions

1-3 years of office management and/or leadership experience

Additional Information

Why work for us? Competitive pay

Great insurance options with low premiums

Paid vacation and holidays

401K with company match

Extensive on-the-job, online, and classroom training

Safety-conscious work environment

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at [email protected] to request assistance. No other requests will be acknowledged.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

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