Product Support Specialist
Austin, TX, United States
Job Description - Product Support Specialist (2108444) **Job Description**
Product Support Specialist - 2108444 **Description**
was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at for more information.
**D.R. Horton, Inc.** is currently looking for an Product Support Specialist in the Secondary Marketing Department. The right candidate will support the department and company in daily operations and maintenance of resources.
**Essential Duties and Responsibilities** include the following. Other duties may be assigned.
* Review and approve exception requests
* Save program and investor guidelines
* Distribute required company notifications and documentation to investors
* Maintain a company-wide program and resource database
* Maintain department resources within shared drive
* Maintain fee set ups and investor, product and DPA codes in Loan Origination System (LOS) and other locations
* Assist Product Specialists and Senior Product Specialists with new investor and program roll outs and investor announcements
* Develop working knowledge of all DHI department functions
* Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company
**Qualifications**
**Education and/or Experience**
* High school diploma or general education degree (GED)
* One to three years of experience in a customer service related field
* Strong attention to detail and organizational skills
* Ability to apply common sense understanding to carry out instructions furnished in written oral form or via DRH applications
* Proficiency with MS Office applications
**Preferred Qualifications**
* Bachelor's degree from four-year college or university preferred
* Strong communication skills
* Ability to multi-task
* Self-motivated
Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:
* Medical, Vision and Dental
* 401(K)
* Employee Stock Purchase Plan
* Flex Spending Accounts
* Life Insurance
* Vacation, Sick, Personal Time and Company Holidays
***Build YOUR future with D.R. Horton, Americas Builder. #WeBuildPeople2***
us on social media @hortoncareers for an inside look at our company and connect with us on LinkedIn for up to date job listings!
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**Job**
: Financial Services **Primary Location**
: TX-Austin **Organization**
: Mortgage **Schedule**
: Full-time **Job Posting**
: Dec 17, 2021, 10:44:43 PM