Director of Business Development

Chicago, IL, United States

Company Description

Are you ready to join an international company that is focused on creating sustainable products for foodservice and airline industries?

Probably at some point in your life you traveled on a plane & ordered some food or went to your nearby takeout place to buy a salad for lunch. In this case, you might have seen deSter products and didn’t even know it. A lot of people don’t realize that the packaging world can be exciting, but it is more than that, especially when it comes to food. deSter is unique in its industry because we design and manufacture packaging as well as some additional complimentary products such as amenity kits, airplane trolleys & condiment packs. Our purpose is to create sustainable food and travel experiences and we need you on this journey.

If you want to be a part of a company that strives to create a better future and change how we look at food packaging, you are in the right place.

Job Summary

Responsible for maintaining and developing sales for specific Quick service accounts in North America.

Main Duties and Responsibilities:

Building new profitable business via ongoing management of an active sales pipeline and subsequent implementation.

Retaining gained business by achieving maximum levels of profitability for deSter and maximum levels of satisfaction for own and direct reports’ customers

Implementing new business accurately and in line with expectations of all stakeholders

Ensuring the agreed targets on turnover and margins are met and report consequently and via the proper channels and guidelines

Contribute in further professionalizing of processes and the route to market • Achieve the best possible commercial deals

Responsible of driving and growing Sales opportunities • Establish solid relationships with customers Account management

Create annual customer budgets and ongoing forecasts

Ensure account management plans and associated action plans are according to the customer portfolio

Manage the customer contact program

Ensure all contracts are accurately implemented, e.g. managing contract performance, customer payment terms, delivery terms and complaints

Manage above account management responsibilities through direct reports and own accounts

Prospecting new customers

Ensure an accurate and targeted sales pipeline is in place with a corresponding action plan

Ensure sales tenders are managed to the highest standards to achieve the utmost in class conversion levels

Responsible for the achievement of proposed sales budget, proper management of accounts, and the further development of the business

Present reports on performance and activities on a weekly basis

Prepares sales quotes and presentations with the support of key stakeholders

Negotiate deals with the support of key stakeholders

Work with business support, product management and customer service teams to implement the business model per customer

Anticipate and propose short-term sales objectives for the sales region and modify them in line with the market situation/needs/requirements/trends

Initiate projects to achieve targets, including good and thorough understanding of market trends, customer needs, and competitive moves in addition to strengths/capabilities and competitive position

Qualifications

Education:

Degree in Economics or a related discipline

Work Experience :

At least 10 years of Sales experience with major customers preferably in the packaging business and or Quick service market

Technical Skills:

Word, Excel, PowerPoint, O365 skills (Teams, Sharepoint, One Note,…)

Experience with ERP systems helpful

Other Skills:

Results-driven, tenacious, and focused

Proven negotiation skills

Strong communication skills on all levels in an organization

Attention to detail, well-organized, accurate, and well documented

Customer orientated

Flexible but target-driven

Leadership skills

Team player

Language / Communication Skills :

English, and any other modern language, fluent both orally and in writing

Excellent communication and presentation skills

Job Dimensions

Geographic Responsibility: US

Type of Employment: Full-Time

Exemption Classification: Exempt

Internal Relationships: Operations, Production, Customer Service

External Relationships: Suppliers, Freight Forwarder

Work Environment / Requirements of the Job: Office environment, operations floor

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.

For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

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