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District Manager

Charlotte, NC, United States

*** THIS POSITION WILL SUPPORT THE EASTERN NORTH CAROLINA REGION ***

Our District Managers are both Brand Ambassadors and Servant Leaders. They lead through influence and by example. The District Manager is accountable for profitability, development of leaders, and operational performance while ensuring Standard Operating Procedures (SOP) and system compliance in each location within their market. Each market consists of 5 to 8 locations. The District Manager works closely with marketing and recruiting to drive guest traffic and build internal talent pipelines of team members who are lead and developed into future leaders.

Our district managers create a consistent encore experience for our internal and external guests. They are passionate about building great teams, empowering others, and creating a positive culture.

ESSENTIAL JOB FUNCTIONS

Essential duties may include but are not limited to the following:

Serves both the internal and external guest

Sets quarterly goals for each management team that are in line with the Zax LLC strategic plan and meet the required expectation for each metric

Acts as a funnel when information is needed to be passed down from Zax LLC headquarters and Zaxby's Franchising LLC to the field

Develops store level managers through influence and governance

Recruits future talent that fits the Zaxby's Culture

Focuses on building people so that they can in turn build the business

Explains the "Why" when coaching future leaders while also utilizing the Plan, Tell, Show, Do, Review (PTSDR) training method

Works a minimum of 6 hours in each location, within their district, bi-weekly

Plans and prepares for each store visit with the intention of development and commits to limiting outside distraction via cell phone or email during store visits

Conducts store inspections to ensure that brand standards and procedures are being upheld at all times

Ensures protection of the Brand through adherence to standards and policies

Uses creative and innovative strategies to create and maintain community partnerships with a variety of organizations

Collaborates with Zax LLC headquarters when needed to solve roadblocks within their district

All other duties necessary to ensure district operations function properly

TRAVEL REQUIREMENT

Up to 25% required

QUALIFICATIONS Must be 18 years of age or older

Must have a valid driver's license, vehicle insurance, and reliable transportation

Ability to work a minimum of 48 hours per week

Ability to work a flexible schedule including days, nights, weekends, and holidays

Successful completion of background check, drug screen, and motor vehicle report

Subject to annual motor vehicle report

Proven business acumen

Servant leader

Demonstrated developer of people

Self-motivated leader with the ability to solve complex problems

Strong planning and organizational skills

Ability to create and implement management development plans

Excellent interpersonal communication, presentation, and conflict resolution skills

Basic math and accounting skills

Strong analytical/decision making skills

Demonstrates loyalty, integrity, dependability, empathy, and professionalism

Capability Requirements

The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously

Occasionally stoop, bend, crouch, or climb, including the use of ladders

Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead

Continuous use of hands and wrists for grasping and fine manipulation

Communicate proficiently through speech, reading, and writing

Maintain effective audio-visual discrimination and perception to observe and respond to the environment

Work in an environment that features hot and cold temperature variations and exposure to food allergens

Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment

Office environment; work with computer and office equipment

Apply

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