General Manager
Brownsburg, IN, United States
Crumbl Cookies in Brownsburg, IN is offering an incredible opportunity to join the fastest growing cookie company in America. Working at Crumbl is more than just a job. It's a stepping-stone to a successful future in the world of business and a thriving environment where work has meaning and purpose. Our team members are not just employees, they are a highly valued part of our culture and cornerstone of our success.
As a General Manager, you will play the most critical role in the business of operating a store. Essentially, you MUST possess a store OWNER mentality. We have a strong culture that fully embraces the work-hard, play-hard philosophy centered on teamwork, growth, and family focus. You will be required to direct and manage all aspects of the business, including complying with all franchise requirements, outside sales and marketing initiatives, allocating budget resources; formulating company policies; coordinating business operations; hiring, monitoring, mentoring and training staff; managing operational costs; ensuring excellent customer service; improving processes; engaging with vendors; identifying business opportunities; and monitoring financial activities.
RESPONSIBILITIES:
Overseeing daily business operations
Mixing, baking and engaging in all daily tasks
Developing and implementing growth strategies
Training shift leads / assistant manager(s) and team members
Creating and managing budgets
Improving profitability
Recruiting and hiring team members
Evaluating performance and productivity
Analyzing accounting and financial data
Researching and identifying growth opportunities
Generating reports and analyzing variances
Ordering, inventory management
Scheduling employee shifts
Outside Sales & Marketing initiatives
REQUIREMENTS:
Minimum of 1 year management experience in retail, food service, or other related fields
Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills
Passionate about customer service
Effective problem-solving skills
Highly organized, meticulous attention to detail
Strong work ethic, proactive nature
Good interpersonal skills
Computer literate
Willingness to work all shifts if / when necessary
PREFERRED SKILLS
Management experience in restaurant / food service
Food Manager Certification
Knowledge of Sysco Foods ordering process
It all started with one big dream, two crazy cousins, and the perfect combination of flour, sugar, and chocolate chips. Crumbl was co-founded by Jason McGowan (CEO) & Sawyer Hemsley (COO). They both teamed up and dove head-first into the world of baking. After thousands of dollars in wasted dough, recipes that did not live up to their expectations, and cookies that are just plain embarrassing to them today, the two cousins decided to take their 'perfect cookie quest' to the people. They gathered feedback and tested recipes - a practice that is still part of the Crumbl process - until they created the world's best chocolate chip cookie.
BENEFITS
Sundays off
Paid time off
Health / Dental
Quarterly Bonus
RESTAURANT TYPE:
Bakery
Fast casual restaurant
Quick service & fast food restaurant
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