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Crescens
Atlanta, GA, United States
Job Title: - Service Desk Analyst Location: Atlanta,GA Duration: 11+ months DESCRIPTION: The Service Desk Analyst will work with a team of other service desk analysts, under the general supervision of a Service Desk Team Lead and the IT Service Operations Manager, who is responsible overall for the Service Desk operations. Depending on the
Job Source: CrescensPage Mechanical Group, Inc.
Atlanta, GA, United States
About Our Company: Delmock Technologies, Inc. (DTI) is seeking a Tier II Operations Analyst to explore exciting career opportunities. DTI is a leading HUBZone business in Baltimore, known for delivering innovated IT and Health solutions with a commitment to ethics, excellence, and superior customer service. At DTI, we balance continuous growth and
Job Source: Page Mechanical Group, Inc.HexaQuEST Global, Inc.
Atlanta, GA, United States
Job Description: Purpose: The Atlanta Public School System is seeking the services of a Service Desk Analyst to provide direct first-line level 1 service desk support to Client schools and administrative locations. Summary: The Service Desk Analyst will work with a team of other service desk analysts, under the general supervision of a Service De
Job Source: HexaQuEST Global, Inc.Rubin Lublin, LLC
Peachtree Corners, GA, United States
A well-established professional services firm located in Norcross, GA is seeking a dependable, dynamic Information Technology Analyst to provide general end-user support and systems administration. The Information Technology Analyst will work closely with the IT Operations Director as well as other departments, teams, and partners to ensure technol
Job Source: Rubin Lublin, LLCGeorgia System Operations
Tucker, GA, United States
Position Highlights: Challenging and exciting ground-floor opportunity to provide operational support for the power grid and rural broadband expansion Be part of building the internet in Georgia - support core Internet links to entire cities! Not the standard corporate IT environment - we don't support end users. Career possibilities for Networ
Job Source: Georgia System OperationsGeorgia System Operations Corporation
Atlanta, GA, United States
Job Description Position Highlights: Challenging and exciting ground-floor opportunity to provide operational support for the power grid and rural broadband expansion Be part of building the internet in Georgia - support core Internet links to entire cities! Not the standard corporate IT environment - we don't support end users. Career possibil
Job Source: Georgia System Operations CorporationOglethorpe Power
Tucker, GA, United States
Position Highlights: Challenging and exciting ground-floor opportunity to provide operational support for the power grid and rural broadband expansion Be part of building the internet in Georgia - support core Internet links to entire cities! Not the standard corporate IT environment - we don't support end users. Career possibilities for Network
Job Source: Oglethorpe PowerAventis Systems
Marietta, GA, United States
Job Overview: We are seeking a highly capable service desk analyst who will be responsible for inbound calls and tickets from Cortavo's managed services customers. The ideal candidate will require to identify and resolve questions relating to issues with opening applications, printers, connectivity to different systems, new user onboarding, existin
Job Source: Aventis SystemsAtlanta, GA, United States
This program requires US Citizenship
Remote
Sr. IT Asset Data Analyst
The Sr. IT Asset Analyst is responsible for the strategic management of IT asset data within the organization. This individual will use advanced analysis skills to mine, cleanse and identify insights related to asset record health, accuracy, and other key attributes. The individual will identify trends that may result in exceptions to policy/process and collaborate to identify and recommend data and/or process remediation plans. This individual will analyze and manage pre-defined exception reports to maintain asset data quality and identify opportunities for improvement.
Responsibilities:
Analyze asset data quality for all Software and Hardware assets in ServiceNow, including capital assets
Identify relevant data sources and repeatable processes to mine for data exceptions, compliance, and trends
Present trends, issues, opportunities, and challenges using data visualization techniques
Collaborate with technical teams, business analysts and process owners to communicate findings and identify remediation plans
Design and publish reports - including compliance, KPI and trend reports
Contribute to continuous improvement efforts related to data or process
Contribute to IT asset management improvements and automation, particularly around inventory and asset management
Contribute to a growing ITAM program by identifying gaps and influencing ITAM Governance standards
Requirements:
Bachelor's degree in information technology, computer science or a related discipline, or equivalent work experience as a Data Scientist or Data Analyst
Proficiency with data mining, mathematics, and statistical analysis
Experience with MS Office products (Word, Excel, and PowerPoint) and MS Power BI, working with large data sets
Knowledgeable in ServiceNow (including HAM Pro and SAM Pro and CMDB), Splunk (preferred), PowerBI (preferred)
Excellent written and oral communication skills
Excellent analytical and problem-solving skills
Familiar with the System/Software Development Lifecyle and Project Management Methodology
Familiar with Finance and Procurement processes (accounts payable, depreciation, net book value, fixed assets)
Strong aptitude and drive for continual process improvement
Position Details:
Pay Rate / Range: $33.86- $39.83
The above salary range represents the range expected for the position; however, final salary offers are based on a number of factors such as the position's responsibilities; the candidate's experience, education, and skills; location; travel required; and current market conditions.
Benefits (Regular, Full Time Employees): Medical, Dental, and Vision offerings
Weekly Direct Deposit
Paid Holidays and Personal Time Off
401(k) with match
Voluntary Life and AD&D, Short / Long Term Disability, plus other voluntary coverages
Pre-Paid Legal and Employee Assistance Programs
Northwest Federal Credit Union Membership
BB&T @ Work Program
ABBTECH is an EOE/Minorities/Women/Disabled Individuals/Veterans
Email Alert for IT Asset Data Analyst jobs in Atlanta, GA, United States
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