Medical Front Desk Specialist
Southlake
Job Description Job Description Busy 8 provider Orthopedic practice that has been in business for 30 years seeking to add a new team player! We are looking for someone with at least one year of medical receptionist experience who is energetic, compassionate, well organized with the ability to multi function. As client-facing professionals, Medical Receptionists play a key role in representing our practice within the community, therefore, customer service skills is a must.
Position Summary :
Greets and directs all patients within the practice
Checking in/out patients
Collecting co-payments and outstanding balances
Confirming proper documentation is in the patients charts.
Verifying and updating patient's demographic and insurance information at each visit
Scanning patient information into the EHR including insurance cards, picture ids and medical records
Obtaining patient authorizations for medical records release (HIPAA compliance)
Scheduling necessary appointments after completion of patients visit.
Calling and rescheduling patients appointments for cancellations or no shows
Completing end of day tasks
Maintaining accurate collections and reporting
Maintaining office cleanliness
Comforting patients by anticipating anxieties and effectively answering or referring questions and issues
Other duties assigned
Education and experience:
Minimum high school diploma
At least one-year relevant experience and/or training.
EMR experience is required, Nextgen Office preferred.
Qualifications and requirements:
Strong organizational skills
Strong multi-tasking skills
Strong verbal and written communication skills
Ability to work independently on assigned tasks as well as accept direction on given assignments.
Able to work collectively with administration and staff.
Benefits:
Health Insurance
Dental
Vision
401 K
Disability
Life insurance
Mileage reimbursement