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Medical Front Desk Specialist

Irving

Job Description Job Description Busy 8 provider Orthopedic practice that has been in business for 30 years seeking to add a new team player! We are looking for someone who is energetic, compassionate, well organized with the ability to multi function. As client-facing professionals, Medical Receptionists play a key role in representing our practice within the community, therefore, customer service skills is a must.

Position Summary :

Greets and directs all patients within the practice

Checking in/out patients

Collecting co-payments and outstanding balances

Confirming proper documentation is in the patients charts.

Verifying and updating patient's demographic and insurance information at each visit

Scanning patient information into the EHR including insurance cards, picture ids and medical records

Obtaining patient authorizations for medical records release (HIPAA compliance)

Scheduling necessary appointments after completion of patients visit.

Calling and rescheduling patients appointments for cancellations or no shows

Completing end of day tasks

Maintaining accurate collections and reporting

Maintaining office cleanliness

Comforting patients by anticipating anxieties and effectively answering or referring questions and issues

Other duties assigned

Education and experience:

Minimum high school diploma

At least one-year relevant experience and/or training.

EMR experience is required, Nextgen Office preferred.

Qualifications and requirements:

Strong organizational skills

Strong multi-tasking skills

Strong verbal and written communication skills

Ability to work independently on assigned tasks as well as accept direction on given assignments.

Able to work collectively with administration and staff.

Benefits:

Health Insurance

Dental

Vision

401 K

Disability

Life insurance

Mileage reimbursement

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