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Vice President, Account Management

Boston, MA, United States

Vice President, Account Management

About the Company

Well-known clinical insights platform

Industry

Hospital & Health Care

Type

Privately Held

Founded

2013

Employees

51-200

Categories

Analytics

Health Care

Hospital

Medical

Hospitality

Leisure

Services

Medical Diagnostics

Laboratory Services

Medical Care

Data & Analytics

Clinical Care

Advanced Analytics

Health

Specialties

Laboratory Benefit Management

Clinical Technology

Laboratory Medical Policy Development

Laboratory Network Contracting

Value-Driven Care

Lab Insights

Lab Science

Lab Policies

Diagnostics

Health Plans

Lab Insights System

Lab Providers

Healthcare

Lab Network

Clinical Outcomes

Lab Testing

Lab Results

and Value-Based Care

About the Role

The Vice President, Account Management at the company is a pivotal role focused on ensuring the satisfaction, retention, and growth of the client base. The successful candidate will be responsible for building and nurturing long-term relationships with key client stakeholders and executive leaders. This includes understanding the client's competitive landscape and challenges, consulting with them to align with their business priorities, and developing and executing cross-functional client strategic plans. The role also involves managing client contracts, driving renewals, and proactively addressing operational issues to exceed client expectations. The ideal candidate will have at least 15 years of experience in healthcare account management or selling into payer organizations, a Bachelor's degree or equivalent work experience, and a proven track record of success in a matrix environment.The Vice President, Account Management position requires a candidate with strong analytical, problem-solving, and communication skills, as well as the ability to work effectively in a cross-functional and dynamic environment. A deep knowledge of the healthcare industry, payers, and regulations is essential, with a preference for candidates who have experience in a start-up or early-stage company, and knowledge of the reference laboratory business, esoteric tests, and processes. A Master's degree in business, marketing, or healthcare administration is a plus. The role demands a strategic thinker who can drive service expansion opportunities and is willing to travel up to 30% of the week to client sites and providers. The focus is on ensuring the right tests are delivered at the right time and in the right setting, ultimately contributing to improved clinical outcomes and healthcare affordability.

Hiring Manager Title

Executive Vice President, Account Management

Travel Percent

30%

Functions

Finance

Account Management/Optimization

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