Product Manager, Platform

San Francisco, CA, United States

About the role

We're looking for Product Managers to join our Product Management teams! You will be developing and executing on the end to end product strategy for various initiatives ranging across Platform, Risk, Support, Disputes and more to further increase Chime's market share and protect our members. If this energizes you, let's talk!

The base salary offered for this role and level of experience will begin at $118,000 and up to $185,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

Develop a deep understanding of our users needs, our operational landscape and our competitors.

Build and execute on the product roadmap to create new drivers and remove barriers to make Chime the preferred financial account for our customers.

Have a strong analytical background and understanding of the impact that the work you are executing is delivering on company metrics

Work collaboratively with user research, engineering, design, operations, compliance, marketing and other teams to build features collaboratively and inclusively.

Develop experiments and research plans to identify product opportunities and prioritize your roadmap.

Ship minimum-loveable-products that deliver a quality customer experience.

To thrive in this role, you have Strong Empathy for users and an aim to discover and resolve their pain points.

Deep curiosity. You enjoy going deep into the data, asking more "whys" in the qual, and you strive for a better understanding of what it means to meet users where they are.

An owner's mentality - you don't shy away from the hard stuff.

Willingness and judgment to make hard product prioritization decisions and ability to rapidly learn from mistakes.

Experience translating complex, confusing, frustrating concepts and systems into simple, elegant, understandable experiences.

Strong collaboration in team environments but able to act quickly as the decision-maker

5+ years of experience as a product manager. Consumer Tech experience is a plus.

A little about us

At Chime, we believe that everyone can achieve financial progress. We're passionate about developing solutions and services to empower people to succeed. Every day, we start with empathy for our members and stay motivated by our desire to support them in ways that make a meaningful difference.

We created Chime-a financial technology company, not a bank*-- founded on the premise that basic banking services should be helpful , transparent , and fair . Chime helps unlock the access and ability our members need to overcome the systemic barriers that block them from moving forward. By providing members with access to liquidity, rewards, and credit building, our easy-to-use tools and intuitive platforms give members the ability to have more control over their money and to take action toward achieving their financial ambitions.

So far, we're well-loved by our members and proud to have helped millions of people unlock financial progress, whether they started a savings account, bought their first car or home, opened a business, or went to college. Every day, we're inspired by our members' dreams and successes, big and small.

We're uniting everyday people to unlock their financial progress-will you join us?

*Chime partners with The Bancorp Bank and Stride Bank, N.A., Members FDIC, that power the bank accounts used by Chime Members.

What we offer Competitive salary based on experience

401k match plus great medical, dental, vision, life, and disability benefits

Generous vacation policy and company-wide Take Care of Yourself Days

1% of your time off to support local community organizations of your choice

Mental health support with therapy and coaching through Modern Health

16 weeks of paid parental leave for all parents and an additional 6-8 weeks for birthing parents

Access to Maven, a family planning tool, with up to $10k in reimbursement for egg freezing, fertility treatments, adoption, and more.

Hybrid work perks, like UrbanSitter and Kinside for backup child, elder and/or pet care, as well as a subsidized commuter benefit

A thoughtful hybrid work policy that combines in-office days and trips to team and company-wide events depending on location to ensure you stay connected to your work and teammates, whether you're local to one of our offices or remote

In-person and virtual events to connect with your fellow Chimers-think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!

♥ A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress

We know that great work can't be done without a diverse team and inclusive environment. That's why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Chime is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, Cook County Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation, please let us know.

To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.