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Innova Solutions Inc.
, PA, United States
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Job Source: Innova Solutions Inc.HCTec
, PA, United States
The Field Services Technician supports the health system’s end user computing environment across the entire enterprise. The technician analyzes situational workflow and processes to implement, support, organize, modify, or otherwise maintain the health system’s computer systems as they relate to end user devices. This includes installation, maint
Job Source: HCTecUniversity of Pennsylvania
Philadelphia, PA, United States
University Overview The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opport
Job Source: University of PennsylvaniaThe University of Pennsylvania
Philadelphia, PA, United States
University Overview The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opport
Job Source: The University of PennsylvaniaAcord (association For Cooperative Operations Research And Development)
Philadelphia, PA, United States
Senior IT Support Specialist, Information Technology Services University Overview The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report
Job Source: Acord (association For Cooperative Operations Research And Development)Ultimus LeverPoint
Philadelphia, PA, United States
**Corporate : Information Technology - IT Support Specialist** Philadelphia, PA, USA Req #630 Friday, February 25, 2022 IT Support Specialist Overview Ultimus is looking for an IT Support Specialist to maintain, upgrade and manage our end-user related software, hardware, and IT infrastructure. The primary responsibility of an IT Support Spe
Job Source: Ultimus LeverPointComforcehealth
, PA, United States
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Job Source: ComforcehealthAMINA Bank
, PA, United States
IT Support Specialist - Information Technology Job ID: 974515 Saxonburg , Pennsylvania Job Type: Contract Added - 06/20/24 Job Description Innova Solutions is immediately hiring for an IT Support Specialist Position type: Contract with extensions Duration: 11 month contract with extensions Location: Saxonburg, PA Description Temp
Job Source: AMINA BankCamden, NJ, United States
Essential Job Functions:
The IT Support Technician will provide support in Windows/Office 365 environment and will respond to incoming tickets through ManageEngine, resolving/troubleshooting any hardware and software related issues. The individual will complete 20-30 tickets daily dealing with a range of issues such as: Adding new users to AD, password resets, setting up new users email accounts, network connectivity issues, setting up multi factor authentication etc.
5+ years of experience as a desktop support technician troubleshooting hardware & software issues.
Provide support to all levels of management and production employees.
Understanding of DNS and DHCP and basic networking knowledge. Know what an IP range, subnet and VLANS are and how to troubleshoot
Active Directory and Office 365 administration skills - (need to be able to add licenses for new users, add multi factor licenses and set up and configure authentication.
Experience providing remote support and remoting into user’s computers using a remote support control tool.
Experience using an enterprise level ticketing system - company uses ManageEngine .
Installation and configuration of hardware resources in accordance with company procedures and processes.
Maintaining hardware inventory, tracking assets, managing hardware requests, and helping provide reports on hardware requirements.
Basic server experience - connectivity of severs.
Software installation and configurations in accordance with company procedures and processes.
Troubleshooting and diagnosis of hardware and software related issues using standardized tools.
Training employees in the usage of company software as requested.
Performance computer system maintenance to ensure proper functionality.
Managing helpdesk requests through company helpdesk request system.
Responding to support requests through e-mail, in person, or over the phone.
Manages local printer maintenance through third party support contract.
Physical Demands & Abilities:
Able to provide support through active participation in an office environment or on the production floor to include climbing stairs, standing, sitting, crouching, bending, reaching, and lifting of up to 50 pounds without assistance or supervision
Minimum qualifications:
Understanding of major Microsoft operating systems and software products, including, but not limited to, Windows 10/11, Windows Service 2012, 2016, 2019, 2022 Microsoft Office O365Adobe Acrobat/Life Cycle/PDF Exchange.
Basic understanding with functionality of general ERP systems.
Intermediate knowledge of computer hardware and peripherals, installation and repair.
Experience with TIA/EIA-568 cabling standards, understanding implementation, installation, and configuration of cabling.
Preferred qualifications:
Experience installing 3D design software such as: Solid Works, AutoDesk, Mat Lab, and Adobe.
Experience with NetBackup.
Experience configuring and maintaining Isolon storage.
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