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Leader Communications Inc
Portland
Job Description Job Description Position Summary The Journeyman Computer Network Support Specialist will provide technical expertise on the day-to-day support of by completing all of the technical telecom tasks requested by IRS Program Managers. Individuals must be able to attain and maintain a valid US Government security clearance to
Job Source: Leader Communications IncLeader Communications
Portland, OR, United States
Position Summary The Journeyman Computer Network Support Specialist will provide technical expertise on the day-to-day support of by completing all of the technical telecom tasks requested by IRS Program Managers. Individuals must be able to attain and maintain a valid US Government security clearance to be retained in the position. Duties & Res
Job Source: Leader CommunicationsADEX
Portland, OR, United States
IXC Network Engineer Resources will be required to work on client's site in Melbourne, FL. Non-local candidates will be compensated accordingly for long-term assignment in Melbourne. Description: IXC Network Engineers support the design, implementation, testing, acceptance, and optimization of the IXC telco network used to provide FTI services.
Job Source: ADEXLeviton
Tualatin, OR, United States
About Leviton At Leviton, we build what's next to light, power, and connect everyday spaces, from electrical to lighting, to data networks, and energy management. With over 115 years of history, Leviton develops thoughtful solutions that help make its customers' lives easier, safer, more efficient, and more productive. We recognize that our people
Job Source: LevitonLeviton
Tualatin
About Leviton At Leviton, we build what's next to light, power, and connect everyday spaces, from electrical to lighting, to data networks, and energy management. With over 115 years of history, Leviton develops thoughtful solutions that help make its customers' lives easier, safer, more efficient, and more productive. We recognize that our people
Job Source: LevitonTech Talent Link, Inc
Oregon City, OR, United States
***We are unable to work with 3rd-party or corp-to-corp candidates for this position*** Overview: Our client will be hiring a full-time Systems/Network Administrator to join the team. This position has primary responsibility for supporting Servers and Networks as well as projects across all departments, including Public Safety MDC hardware, softwar
Job Source: Tech Talent Link, IncTEKsystems
Portland, OR, United States
Description: A major client in Portland is looking at add Desktop Support Technician as an important member of the IT Infrastructure team. The IT Desktop Support Technician is someone with strong customer service and troubleshooting skills to resolve technical issues for our end users. Scope: Tier 2 & 3 Desktop-focused. About: Onsite in Beaverto
Job Source: TEKsystemsedgecomputingassociation.com
Portland, OR, United States
Location Portland, Oregon , United States The recruitment team at Myticas Consulting is looking for experienced IT Support Specialists who would be interested in full-time permanent opportunities offered within the Portland OR Phoenix/Scottsdale regions. The candidate will provide courteous and expert technical support to all team members in all l
Job Source: edgecomputingassociation.comPortland, OR, United States
What Will Your Job Look Like?
The IT Technical Services Engineer is responsible for working with customers, vendors, peers, and leadership to ensure the continued success of the IT Technical Services team and to improve the end user experience by enhancing or automating business procedures. The IT Technical Services Engineer will also focus on building positive IT customer experience by increasing customer satisfaction and perception. This position requires the ability to thrive in a fast-paced professional environment dealing with all levels of the business.
What You’ll Do
• Facilitate automation or streamlining current business processes to eliminate timely tasks and to enhance the end user experience while supporting policy and procedure adherence
• Act as product owner or subject matter export for applications in the MTM Technical Services environment
• Recommend and implement hardware or software that meets user requirements, assisting from requirements gathering, to design and implementation
• Write scripts and update processes to ensure problem resolution working to eliminate the recurring incidents
• Develop knowledgebase articles to provide self-service for end users and technical knowledgebase articles for internal team members
• Create, modify, or update standard operating procedures to follow policy or enhance the end user experience
• Assist in the design, configuration, architecture, and deployment of customer network, server, and virtualization solutions ensuring alignment with customer and support needs
• Provide technical peer consulting to team members and work with other departments to ensure customer success
• Meticulously document work as well as managing and maintaining team knowledge repositories
• Coordinate and independently manage small infrastructure projects by taking responsibility to drive a timely and complete delivery to the business
• Collaborate with team members and management to resolve requests incidents and problems as needed
• Participate in IT Infrastructure projects, assist in the field, and onsite visits as needed
• Provide on-call point of escalation as needed for covered applications or processes
• Concisely document IT support processes and end user documentation for new solutions to be adopted by IT Service Desk
What You’ll Need
• High School Diploma or G.E.D.
• Associates Degree in IT related field (preferred)
• 5+ years of end-user support experience in a technology related field, providing support to a wide range of infrastructure components
• Experience administering, managing, and supporting enterprise level management solutions such as Active Directory, and Microsoft Exchange/Office 365, and Windows Server environments
• Experience delivering a wide range of technical knowledge and expertise to resolve a customer’s IT challenges is critical
• Experience with ticket management and remote monitoring/management tools
Even better if you have…
• Microsoft Certified Professional, preferred
• Strong documentation skills applied to both work and knowledge base creation
• Strong ability and desire to learn and grow professionally
• Consistent attention to detail
• Working Knowledge of SCCM, Intune, Workspace One or other application and system management software
• Working understanding of one or more scripting languages such as PowerShell, Auto IT, Visual Basic etc.
• A basic understanding of the software release cycle
• Experience working with change management systems
• Outstanding customer service skills and the ability to convey technical ideas to a non-technical audience
• Advanced understanding of operating systems, business applications, printing systems, and network systems
• Self-motivation and the ability to operate independently while balancing multiple projects, priorities, and meeting deadlines
• Strong collaboration skills and the ability to work closely with direct team and departmental team members on projects, problem solving and day to day operations
What’s In It For You
• Health and Life Insurance Plans
• Dental and Vision Plans
• 401(k) with a company match
• Flexible Scheduling
• Paid Time Off and Holiday Pay
• Maternity/Paternity Leave
• Casual Dress Environment
• Tuition Reimbursement
• MTM Perks Discount Program
• Leadership Mentoring Opportunities
Salary Min: $60,000
Salary Max: $72,000
• This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job’s location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process.
Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM’s People & Culture
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IT Technical Services Engineer jobs in Portland, OR, United States
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