Systems/Network Administrator
Oregon City, OR, United States
***We are unable to work with 3rd-party or corp-to-corp candidates for this position***
Overview:
Our client will be hiring a full-time Systems/Network Administrator to join the team. This position has primary responsibility for supporting Servers and Networks as well as projects across all departments, including Public Safety MDC hardware, software, and related agency connections. The organization is engaged in several cloud migration projects using Azure and this position has a lead role in implementing/managing Azure tenant configuration and applications. The ideal candidate possesses excellent oral and written communication skills, the ability to clearly communicate information to technical and non-technical staff, an excellent work ethic, attention to detail, and is proactive in staff and vendor communications. The ideal candidate is experienced in Desktop/Server support, particularly SCCM and VMWare/vSphere, Networking protocols and Azure tenant Configuration / Administration, including VNETS. The position will provide technical leadership for critical Public Safety operations/issues. Knowledge of Netmotion, Advanced Authentication, CJIS requirements, and in-car connectivity issues is a plus.
long with other technical staff, this position supports over 300 users in 8 locations using hardened MDC's, laptops, desktops, and mobile devices. We are standardized on Windows 10 and use Active Directory and Microsoft System Center Configuration Manager (SCCM) to manage new and existing hardware, applications, and users. We utilize a VMWare (VSphere hypervisor) server environment (Server 2016, 2019, and 2022) with plans to fully migrate to Azure cloud services. The facilities are connected by City-owned 10Gb redundant fiber and we primarily use Dell switching equipment. We are an O365 organization with significant cloud migration projects and authentication services.
This position reports to the IT Manager and works with all departments.
Responsibilities:
Performs systems and network administration tasks to include implementing, configuring, and maintaining physical, virtual, and cloud Servers / Networks. Monitors network performance; troubleshoots network problems; coordinates maintenance and repair with staff, vendor, and partner agencies.
Evaluates, recommends, installs, configures, and maintains system hardware and software; including operating systems and application software, system upgrades, network printers and data communication lines; develops and documents hardware and software installation processes for IT staff.
Investigates system functionality complaints from users; diagnoses and resolves advanced computer hardware and software problems.
Conducts analysis of defined computer information system problems and develops feasible solutions to specific problems in accordance with computer industry standards and technology. The work affects the operation of systems or programs developed for various departments and agencies.
Develops computer system specifications for proposed solutions to information system problems or for distinct portions of larger information systems projects. Provides support for Public Safety-specific hardware and software.
Provides system training and technical support for users, in accordance with applicable information systems policies, procedures, methods and techniques; distributes information regarding system changes or enhancements; assists in preparing training materials.
ttends and participates in technical conferences, seminars and outside user groups to keep abreast of changes in technology.
Performs database administration duties; provides support in planning, designing and maintaining SQL and related databases; maintains database security and user access; designs, creates and maintains physical objects including tables, files, libraries and indexes to support computer applications using database management systems; monitors database performance and troubleshoots problems; monitors and maintains space allocation for databases and files.
Qualifications : Systems/Network Administrator with 3+ years of experience.
Experience with System domains, AD, building servers
Networking background, firewalls and ACLs
Communication needs to be excellent. Willingness to help the team and communicate well with end users.
SCCM deployments
VMWare or Azure knowledge is preferred
Preferred Skills : Physical, Virtual, (esp. VMWare, VSphere,), and Azure servers and services, with proven ability to manage.
Public Safety services such as Netmotion, Advanced Authentication, CJIS requirements, and in-car connectivity issues are a plus.
Cybersecurity processes related to an Enterprise environment information and telecommunication systems, methods and techniques of file manipulation and data validation.
CJIS security and related data management procedures
Installation and administration of Microsoft (MS) Server operating systems (2016, 2019, 2022), Active Directory, O365 suite, MS Internet Information Services, MS SQL, DHCP, WINS, DNS and other email and network related software and services.
SCCM / Intune for hardware and user support. Use of Identities and Group policies, user profiles, shared resources and permissions.